Write a review

Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2016 reviews)

View other Bath Building Society products

4.68

Based on 2,016 reviews, last reviewed 9th May 2025

154% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Lovely friendly staff! I went into the Moorland Road Branch and the staff were so lovely and friendly, a very happy customer! Reviewed on: 9th May 2025

Verified source

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025

Read all reviews Write a review

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Review Bath Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Bath Building Society Savings reviews (2016)

Always efficient and helpful, Corinne Stokes is extremely efficient and always responds timely.

very customer accommodating. No nonsense attitude, unlike the larger institutions. I have referred to Corinne above. Reviewed on: 24th April 2023

Reply from Bath Building Society Thank you for your great feedback, it was lovely to read. I have passed this back to Corinne and the team. Charlotte Tillen, Savings Support Manager Response date: 25th April 2023

Always professional, in branch and online

Always prompt and professional both in branch and online Reviewed on: 24th April 2023

Reply from Bath Building Society Thank you for your great feedback, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 25th April 2023

Good rates with friendly, personal service

Bath Building Society have good rates, but it's their super helpful and efficient staff that make me want to stay with them. They're always helpful, polite and keen to get you sorted. Reviewed on: 21st April 2023

Reply from Bath Building Society Thank you for your great feedback, especially regarding our team, I will pass this back to them. Charlotte Tillen, Savings Support Manager Response date: 23rd April 2023

Enquiry about setting up a Trust Account

Straight forward and simple to deal with... also very helpful. Reviewed on: 21st April 2023

Reply from Bath Building Society Thank you for your feedback, it's great to hear. Charlotte Tillen, Savings Support Manager Response date: 23rd April 2023

Excellent

Very helpful response and no delay Reviewed on: 20th April 2023

Reply from Bath Building Society Thank you for your review, its appreciated. Charlotte Tillen, Savings Support Manager Response date: 21st April 2023

closing my cash Isa

On 14 February I visited the offices of Yorkshire Building Soc in Downend, and set up an account for them to transfer the funds from my Bath Building soc Cash Isa across. The Transfer was rejected and despite at least five visits and new applications being made and my phoning Bath Building Soc on at least 3 occasions the Bath Building Soc would not transfer my Isa. It was a disappointing end to my experience with BBS. My only option was to close the Cash Isa account - have the funds refunded and open a new account and I understand that this could have affected my cash Isa. Reviewed on: 19th April 2023

Reply from Bath Building Society I am sorry to see that you have had a poor experience in transferring your ISA. I would like to investigate this and get a better understanding of what went wrong as it should be a relatively simple process. Perhaps you could contact us directly to give us more detail. Colin McDougall, Chief Commercial Officer. Response date: 19th April 2023

Review

Helpful staff. I wish you hadn't closed the agency in Midsomer Norton. Reviewed on: 18th April 2023

Reply from Bath Building Society Thanks for your feedback. It was a difficult decision to close this agency but on balance we believe it was the right decision given the relatively low usage of this agency v the cost of maintaining it. Being member owned, rather than shareholder owned, the costs saved have been reinvested for the benefits of all of our members. Colin McDougall, Chief Commercial Officer. Response date: 19th April 2023

Helpful and friendly

Very happy with way my enquiry and request were dealt with. Reviewed on: 18th April 2023

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 19th April 2023

Transfer of funds

Sorted my request to close a small savings account and to transfer the funds. No problem Thank you Reviewed on: 17th April 2023

Reply from Bath Building Society Thank you for your feedback, its appreciated. Charlotte Tillen, Savings Support Manager Response date: 19th April 2023

Excellent service as usual

It's local and personal and offers excellent service Reviewed on: 17th April 2023

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 19th April 2023

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Everyday e-Saver
from first direct 4.65 from 12 reviews
Savings Account
from ICICI Bank 4.00 from 3 reviews
Savings
from Scottish Building Society 4.84 from 2144 reviews

There's still more to see!

Bath Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub