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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.75 (2290 reviews)

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4.73

Based on 2,290 reviews, last reviewed 23rd Feb 2026

250% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

4

I have a passbook with the account - which is import... I have a passbook with the account - which is important to me. It means that I know the exact amount of money I have in my account. Reviewed on: 23rd February 2026

Verified source

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2290)

In branch service review

Helpful, polite and efficient staff. Reviewed on: 13th May 2024

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Services Manager Response date: 30th May 2024

In branch service review

The level of customer service is great. Reviewed on: 9th May 2024

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Services Manager Response date: 30th May 2024

In branch service review

Like the efficient way the savings account was opened and correspondence dealt with. Reviewed on: 9th May 2024

In branch service review

All good, like that someone answers the phone quickly and knows what they're talking about, are polite, friendly and helpful. Also, that things are done quickly and efficiently, even by post. Very importantly, no only internet managed! I don't do internet banking, so Bath and other building societies are great!. Reviewed on: 9th May 2024

Needs faster response as a lot is still postal based...

Needs faster response as a lot is still postal based it seems. Reviewed on: 9th May 2024

First class customer service.

Very impressed with prompt and efficient service on opening a savings account which offered an excellent rate of interest. Website is easy to navigate and informative. Phone calls are answered quickly. Reviewed on: 4th May 2024

Reply from Bath Building Society Thank you for this great feedback - I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 8th May 2024

In branch service review

Local (South West). Understanding and friendly. Competitive. Approachable. Reviewed on: 22nd April 2024

I opened a 16-25 account for my daughter.

I opened a 16-25 account for my daughter. The team were really helpful and it was very straightforward and the best %Apr on the market Reviewed on: 15th April 2024

Reply from Bath Building Society Thanks Debbie, good to hear you were able to open this account for your daughter, our Regular Saver accounts are a great way to start developing a savings habit. Thanks, Jo Gillow, Head of Marketing Response date: 19th April 2024

In branch service review

Friendly staff, very helpful and make you feel valued. Reviewed on: 15th April 2024

Reply from Bath Building Society Thank you for this great feedback - I will pass it back to the branch teams. Charlotte Tillen, Savings Support Manger Response date: 8th May 2024

Fantastic friendly staff in branch

Fantastic friendly staff in branch able to articulate the details of differing products clearly and help make informed options. Reviewed on: 13th April 2024

Reply from Bath Building Society Thank you for your feedback, we really appreciate you taking the time to let us know how we are doing. The Branch team will be pleased to hear! Jo Gillow, Head of Marketing Response date: 19th April 2024

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Bath Building Society: Savings reviews

250% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2290)

In branch service review

In branch service review

In branch service review

In branch service review

Needs faster response as a lot is still postal based...

First class customer service.

In branch service review

I opened a 16-25 account for my daughter.

In branch service review

Fantastic friendly staff in branch

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

Join Smart Money People

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