Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2296 reviews)

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4.73

Based on 2,296 reviews, last reviewed 2nd Mar 2026

228% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Personal service It has been easy to deal with my accounts and any issues I have had. Reviewed on: 2nd March 2026

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2296)

Satisfied customers for many years

we find that they are very friendly on the phone and quickly respond to requests. They are also very clear with their instructions and explanations. We are offered reasonable new investments when our bonds expire. the only wish is that our tax statements/certificates did not take so long in the postal service! Reviewed on: 27th February 2024

Reply from Bath Building Society Thank you for this great feedback. You should now being able to download tax statements when logged into your Bath Online account. Charlotte Tillen, Savings Support Manager Response date: 13th March 2024

Easy to use online platform for ISA

Easy to use online platform for ISA Reviewed on: 27th February 2024

Reply from Bath Building Society Thank you for your feedback.. Charlotte Tillen, Savings Support Manager Response date: 13th March 2024

Helpful advice and made things simple

Helpful advice and made things simple Reviewed on: 26th February 2024

Reply from Bath Building Society Thank you for this feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 13th March 2024

Local Branch appreciated

I love being able to visit my local branch (Oldfield Park) where staff are always pleasant and helpful. Staff in the town branch are equally pleasant and helpful but I really appreciate being able to go to a local site. I also like the fact you have a pass book system which works well. Reviewed on: 26th February 2024

Reply from Bath Building Society Thank you for this lovely feedback, I will pass it back to the branch team. Charlotte Tillen, Savings Support Manager Response date: 13th March 2024

I have been with BBS for eons and have never had any...

I have been with BBS for eons and have never had any cause to be disappointed or to complain about their service. They constantly keep in touch with what is happening within their services and give good information, I am more than satisfied.. Thank you BBS . Reviewed on: 26th February 2024