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HSBC: Bank account reviews

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3.75

Based on 1,365 reviews, last reviewed 25th Mar 2026

3400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

Always great service Banked with them for a long time, never had any issues. Online banking easy to use and fraud team have been helpful Reviewed on: 25th March 2026

Latest lowest rating:

1

Uncomfortable and unreasonably bureaucratic My parents opened an account on my behalf as a child (aged approximately 9), which involved me signing some documents. A decade later, I could not rea... Read more Reviewed on: 24th February 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1365)

Everything you need for banking

The staff and app are helpful for everyday banking needs Reviewed on: 7th March 2023

Easy App

It’s easy to have everything under one roof. Current account/childrens accounts etc. Makes it easier to manage within the app. Reviewed on: 7th March 2023

A loyal customer

I have been with HSBC for 15-years and they have always been brilliant, sorting issues quickly and effectively. I have never thought about changing. Reviewed on: 7th March 2023

Good personal banking support

Calliing up bank and being able to get through to a human being can be a challenge and frustrating at times. With HSBC my experience has been better than my previous banks where it could take 5-10minutes. This has been the single biggest reason for moving banks in the past. Reviewed on: 7th March 2023

Bank

Amazing experience dealing with the bank respectful honest easy Reviewed on: 7th March 2023

Easy. Accessible

Had my personal account opened. It was brief but trustworthy process. Reviewed on: 7th March 2023

HSBC

Ease on everything from online to using app. Modern Smart Reviewed on: 7th March 2023

I get what they promised.

HSBC always helpful. I asked loan, after when I filed the form and submit I get a quick decision. I am happy! Reviewed on: 7th March 2023

Great app, fantastic service

I’ve been with HsBc for 3!years already. Much, much better from Barclays. I should have moved to HSBC earlier Reviewed on: 7th March 2023

Not good bank

Bank treat clients as their slaves. They will cross all the human rights . They are good in robbing their client overnight . Communication problems and don’t handle clients well. Poor listening skills with employees Reviewed on: 7th March 2023

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