Write a review

Go to business site

HSBC: Bank account reviews

View other HSBC products

3.75

Based on 1,365 reviews, last reviewed 25th Mar 2026

3400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

Always great service Banked with them for a long time, never had any issues. Online banking easy to use and fraud team have been helpful Reviewed on: 25th March 2026

Latest lowest rating:

1

Uncomfortable and unreasonably bureaucratic My parents opened an account on my behalf as a child (aged approximately 9), which involved me signing some documents. A decade later, I could not rea... Read more Reviewed on: 24th February 2026

Read all reviews Write a review

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC: Bank account now

Help others make smarter decisions by sharing your own experience.

Write a review

HSBC Bank account reviews (1365)

Current account

Switched accounts to HSBC and must say I'm very pleased with the service. I get relevant notifications and overview on my financial spending allocation which helps me to organise my spending better. Reviewed on: 9th March 2023

Excellent, reliable banking

I have been an HSBC customer for a number of years. Throughout that period, they have provided sterling service. I can state unequivocally that the bank has been an exemplar in the industry. Reviewed on: 9th March 2023

Almost always a good experience

I’ve used hsbc for years. Savings, day to day accounts and mortgages. Have always found them easy to contact, staff are generally on the ball and helpful. Never had any issues, and they’ve helped me out at times as well. Highly recommend Reviewed on: 9th March 2023

Ok thanks

Good company yes I lake hsbc bank help custemer Reviewed on: 9th March 2023

Not big on credit support for lower income clients

I've been a customer since 2019 - no overdraft, credit card nor loans offered - atm used for international cash withdrawal not cost effective either Reviewed on: 9th March 2023

Bank on HSBC

App is easy to use with good security and financial tools. Reviewed on: 9th March 2023

Practical, Efficient, Responsive.

Whether online or via its app, the UI is intuitive and functional. Customer service (via online chat) responds quickly and clearly. Staff at bank branches are friendly and supportive. In my ten years with them, I've never had any significant issues. The few minor inconveniences or mistakes made by staff have been resolved quickly and to my satisfaction. Reviewed on: 9th March 2023

Don't understand

I have had my account for over three years, can't get an overdraft or even a credit card. I get bi weekly wages yet I'm turned down everytime I apply for anything. My husband switched banks and he's happier. Can't wait to leave Reviewed on: 9th March 2023

Good Service

Very good service and reliable assistance Reviewed on: 8th March 2023

They are amazing and reliable

This bank is an amazing reliable and safe bank they are so easy to join and very kind to all customers Reviewed on: 7th March 2023

Do you have a different HSBC product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Current Account
from Tesco Bank 4.35 from 67 reviews
123 Current Account (discontinued)
from Santander 4.16 from 1271 reviews
Current Account
from Reliance Bank 4.00 from 1 reviews

Want to see more from HSBC?

Stocks and shares ISA
from HSBC 4.85 from 6 reviews
Home Insurance
from HSBC 4.63 from 7 reviews
Regular Saver
from HSBC 4.44 from 25 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub