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HSBC: Bank account reviews

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3.75

Based on 1,365 reviews, last reviewed 25th Mar 2026

3400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

Always great service Banked with them for a long time, never had any issues. Online banking easy to use and fraud team have been helpful Reviewed on: 25th March 2026

Latest lowest rating:

1

Uncomfortable and unreasonably bureaucratic My parents opened an account on my behalf as a child (aged approximately 9), which involved me signing some documents. A decade later, I could not rea... Read more Reviewed on: 24th February 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1365)

Great opening offers

Great opening offer fast and easy set up. Customer service were very helpful Reviewed on: 12th August 2022

The best

They help people. Always are professionals and friendly Reviewed on: 6th August 2022

Secure, Clean, Easy

Love the banking app, its a nice minimalist looks that is sleek and easy to use. A lot of financial options for cards and investments. Reviewed on: 5th August 2022

Poor service, fraud 6 times in 12 months

Been a customer for 13 years and business getting worse Reviewed on: 15th July 2022

Review

Best bank highly recommended always happy to help 24 hours Reviewed on: 13th July 2022

Good bank

Consistent. I've used them for years Reviewed on: 8th July 2022

Fantastic bank

Person centred and forward thinking Reviewed on: 6th July 2022

Because they are fast

They are fast and thrustworthy and cheap Reviewed on: 5th July 2022

Average bank

Nothing special about them, interest rates are terrible Reviewed on: 1st July 2022

Process not People Dantes extra circle

Leaving aside the shocking savings rates they offer and the return to 1970's opening hours they make it neigh on impossible to transfer money to other organisations, every transaction I want to complete they flag as fraud and then their directly employed offshore 'payment validation ' team won't accept I am me, I know I am me and have been me for 57 years 41 of them as a HSBC customer but apparently I may not be me or I may have been coerced by me or my wife into wanting to move money from HSBC, if Dante was writing now there would be an additional circle to he'll. Reviewed on: 29th June 2022

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