Write a review

Go to business site

HSBC: Bank account reviews

View other HSBC products

3.75

Based on 1,365 reviews, last reviewed 25th Mar 2026

3400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

Always great service Banked with them for a long time, never had any issues. Online banking easy to use and fraud team have been helpful Reviewed on: 25th March 2026

Latest lowest rating:

1

Uncomfortable and unreasonably bureaucratic My parents opened an account on my behalf as a child (aged approximately 9), which involved me signing some documents. A decade later, I could not rea... Read more Reviewed on: 24th February 2026

Read all reviews Write a review

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC: Bank account now

Help others make smarter decisions by sharing your own experience.

Write a review

HSBC Bank account reviews (1365)

Feels dated

Good company but feels dated in terms of technology and branding Reviewed on: 29th November 2017

Good but feels dated

I feel this bank is dated both in technology and branding. Reviewed on: 29th November 2017

Okay

Interest rates are pathetic but other than that great service Reviewed on: 27th November 2017

A bank to stay loyal to

They give a generous overdraft and always send supportive correspondence with regards to a day big on top of your finances. The banking app is simple to use. Reviewed on: 23rd November 2017

Friendly and approachable.

I'm quite new to banking and sorting out my finances but when I go into branch, the staff are always friendly and helpful which puts me at ease. Reviewed on: 19th November 2017

HSBC Graduate Account

I have a HSBC Graduate Account. Do most of my banking online. Decent level of security with their encryption. Payments in/out of the account are always fast. Never had an issue with customer service in the bank itself. Reviewed on: 17th November 2017

Trouble Free

Phone,Internet and Branch.No problems in over 35 years. Reviewed on: 15th November 2017

Great customer service

I've been with HSBC for just over 10 years now and have always been pleased with the service on my current account, particularly when I go into branch! Reviewed on: 15th November 2017

Perfect!

I have had my HSBC bank account for over a decade; it has never let me down, and is one of the most giving options around! Reviewed on: 15th November 2017

Easy to use bank

I have had my current account with HSBC since I was 16 (now 31). The services in branch and online are easy to use and ive always been impressed when having to speak to telephone banking. Reviewed on: 13th November 2017

Do you have a different HSBC product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

FlexAccount
from Nationwide 4.49 from 1066 reviews
Select Silver Current Account
from RBS 4.56 from 29 reviews
Current Account
from permanent tsb 2.06 from 15 reviews

Want to see more from HSBC?

Stocks and shares ISA
from HSBC 4.85 from 6 reviews
Home Insurance
from HSBC 4.63 from 7 reviews
Regular Saver
from HSBC 4.44 from 25 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub