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Nationwide: FlexAccount reviews

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4.61

Based on 1,109 reviews, last reviewed 13th Jun 2026

8% increase in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

73%

15%

Latest highest rating:

5

Never had any problems. Never had any problems. Staff always courteous and helpful. £100 annual fair share payment welcom. Reviewed on: 13th June 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1109)

Excellent service

I can't rate Nationwide highly enough - I've moved all my banking products over to them. Staff in branch are lovely and helpful. Online services quick, easy and efficient. In 6 years I've never had one problem with them Reviewed on: 16th February 2016

Owned by shareholders and this is evident in the way they operate

Borrowed additional money on my existing mortgage and I have to say I was impressed by Nationwide. They broker everything down into easy to understand pieces and gave me a fantastic deal - it is truly a great company to bank with Reviewed on: 16th February 2016

No hassle banking

It's refreshing in today's world to find a bank/building society that doesn't try and push products at you. Been with them for over 25 years and feel they are so good to their customers Reviewed on: 14th February 2016

very smooth no bother in general

only letdown is not much incentivisation for basic account members, ive been a basic account holder for over 10 years and am still on same account last time i asked about moving to a normal account without looking into it i was told wouldnt happen, this was some 4 years ago and embarrasment prevents me pursuing again lol. Reviewed on: 14th February 2016

A handy bank account

Only thing I would change is that I would have more funky debit cards. Reviewed on: 13th February 2016

Excellent service

I've had four Nationwide Flexaccounts for over 35 years now, and I've never had a bother. The staff are helpful and friendly, I've never been charged a penny to use the bank, and I've never had a problem. Here's to another 35 years Reviewed on: 12th February 2016

easy to navigate

Easy to navigate online and to transfer money. Secure and trustworthy. Good rates. Reviewed on: 12th February 2016

disappointing

The savings rate for loyal customers seem to have fallen through the floor. new cusotmers are enticed but if you stay with them for many years, as i have done, you just get ignored Reviewed on: 12th February 2016

helped me recover from financial problems

I don't use banks as I am kind of blacklisted and the only place that would give me a basic account was Nationwide and I love them...I would never go back to HSBC, Barclays etc ever again even though I have recovered financially from the problems that I had x Reviewed on: 12th February 2016

Very reasonable

I love my bank as the charges are very reasonable and always friendly and helpful on the phone. Reviewed on: 12th February 2016

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Nationwide: FlexAccount reviews

8% increase in 5 star reviews

75% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Nationwide: FlexAccount now

Nationwide FlexAccount reviews (1109)

Excellent service

Owned by shareholders and this is evident in the way they operate

No hassle banking

very smooth no bother in general

A handy bank account

Excellent service

easy to navigate

disappointing

helped me recover from financial problems

Very reasonable

Do you have a different Nationwide product?

Want to see more from Nationwide?

FlexDirect

Cash ISA

Regular Savings

Join Smart Money People

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