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Nationwide: FlexAccount reviews

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4.61

Based on 1,109 reviews, last reviewed 13th Jun 2026

8% increase in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

73%

15%

Latest highest rating:

5

Never had any problems. Never had any problems. Staff always courteous and helpful. £100 annual fair share payment welcom. Reviewed on: 13th June 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1109)

Helpful and friendly, but

I love my bank because staff in branch are always helpful and friendly, and their online banking is great. On the downside - although some of their accounts offer competitive interesgt rates, they could do more for loyal customers. Reviewed on: 12th February 2016

Love nationwide

i love my bank they give me free travel insurance every year just for banking there and ive never had any problems with any service they supply. Reviewed on: 12th February 2016

Friendly staff

I'm with Nationwide and I love my bank. The staff are always really friendly and approachable and I've never had any problems. I love their online banking app too with their instant saver feature. Reviewed on: 12th February 2016

Love my bank!

Love my bank, Nationwide. No gimmicks, no shareholders. Reviewed on: 12th February 2016

Helpful, friendly knowledgeable

My branch in West Moors, Dorset is brilliant! All the staff are friendly, helpful and professional. They are always ready to help and know me by name. Nothing is too much trouble for them and my FlexPlus account is just what I need. Reviewed on: 10th February 2016

'Too Easy'

There is nothing special about a Nationwide account. Let me say that again - Nothing Special. Which is GREAT! I don't want my current account to be special. I want it to be simple; to work; to be easy. I rarely notice my Flexaccount - it hard ever registers on my radar, becuase if I need to do something or know something - I just login to my app and check or do it. It's easy. it's simple. It's straight forward. It's works. Why isn't everything in my life like my Nationwide Account? Reviewed on: 8th February 2016

Interest rate went down!

I hate that I used to get 1.5% interest on my current account and then one day got a letter saying "we are changing your interest to 0%" but it was announced as if it was a positive thing. It was really weird (and not cool!). Reviewed on: 3rd February 2016

Positive experience

Nationwide are a great bank to bank with. Their staff are friendly and helpful and the online banking app is easy to use. Reviewed on: 31st January 2016

Fabulous Service

I love the way that purchases are deducted immediately from the money that I have in my bank before my statement is updated..This always ensures that I never go overdrawn. Reviewed on: 27th January 2016

Best customer service

I have been banking with them for years and I have had very few problems which have been resolved promptly and effectively. It is account that will not let down just after a year Reviewed on: 26th January 2016

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