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Nationwide: FlexAccount reviews

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4.61

Based on 1,111 reviews, last reviewed 20th Aug 2026

81% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

They are great as they have a high street presence w... They are great as they have a high street presence which reflects in their commitment to customers unlike many other banks and financial institutions ... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1111)

Online is excellent, physical Branch a winner!

Online access (and security) is excellent, and if I need to deposit a cheque or cash they have a PHYSICAL BRANCH I can access in nearby Manchester City Centre - with friendly and helpful staff. I also like their organisational set-up and investment policy - one of the main reasons I opened my account with them. Reviewed on: 24th May 2024

Good ethical banking option...

Good for those wanting a more ethical approach to banking. Excellent app and product range. Reviewed on: 24th May 2024

Reliable and honest banking- always friendly and tru...

Reliable and honest banking- always friendly and trustworthy- would recommend it to family and friends Reviewed on: 24th May 2024

Nice easy app and £100 profit share

Nice easy app to use and really like the £100 profit share incentive Reviewed on: 24th May 2024

Brilliant banking app that is clear to use.

Brilliant banking app that is clear to use. Great that it’s a building society as I didn’t want my money being invested in unethical pursuits. Reviewed on: 24th May 2024

Excellent bank so glad I made the switch.

Excellent bank so glad I made the switch. Professional and friendly, branches easily located. Reviewed on: 24th May 2024

Best customer service.

Best customer service. Any issues have always been resolved quickly and they definitely know how to look after their customers! Wouldn’t bank with anyone else Reviewed on: 24th May 2024

Customer for 17 years.

Been with Nationwide for 17 years without any problems whatsoever. Reviewed on: 23rd May 2024

A rarity: a bank with a local branch

Glad to have a local branch but miss some of the benefits of best online banks, such as instant notification of transactions. Overall satisfied with my switch. Not needed help or advice in branch yet but appreciate the facility being there and also the inside cashpoints. Reviewed on: 23rd May 2024

Free £100 for doing nothing, second year in a row!

I believe the cost of the account is fair, plus this is the second year in a row I’ve received £100 for free! Reviewed on: 23rd May 2024

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