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Nationwide: FlexAccount reviews

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4.62

Based on 1,109 reviews, last reviewed 13th Jun 2026

No new 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

73%

15%

Latest highest rating:

5

Never had any problems. Never had any problems. Staff always courteous and helpful. £100 annual fair share payment welcom. Reviewed on: 13th June 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1109)

Good banking

Use mainly on line, but still have branches local to me. Reviewed on: 3rd April 2023

Trusted, secure and easy to manage

Managing my FlexAccount via the Nationwide app is so easy, and each update is a welcome improvement. I feel confident that my money is secure and my transactions are safe. Reviewed on: 3rd April 2023

Excellent services

I’ve been with nationwide for years now and never had any issues with them. Reviewed on: 2nd April 2023

Good bank

Nationwide has done a lot to satisfy its customers. I was given a £200 pay to join their bank. Every month they give me 5% over cash that is in my bank account and they offer nice cashback from shops in main supermarkets. Only downside is transferring money can be a real pain and they need to do some catching up with this compared to other banks Reviewed on: 28th March 2023

Great experience

I did a switch to get the £200 bribe and have been very happy with Nationwide. Good, easy to use app. And a good rate of interest as part of the bribe. Can't fault them. Reviewed on: 25th March 2023

It is great

It’s really great especially abroad Reviewed on: 21st March 2023

Superb account, fantastic reliable friendly bank.

Love Nationwide. As a relatively new customer, I'm so pleased I moved accounts to them. Reliable, friendly, supportive and good interests rates too. Always helpful in branch, works well online, and meets all my needs with ease. Reviewed on: 16th March 2023

very poor customer service

Someone wrongfully charged my account and I went overdrawn. The money was credited back a couple of days later. I had to pay bank penalty charges yhe custer helpline were atrocious. Only make as much for the bank. Closed account as a result. These claim to be a caring bank. Just got told to charge gge money back from the company making the mistake. Needless to say they refused to provide documentary evidence. I would not ever go near these bunch of charltans ever again. Even if they offered me £5000 to switch. The reason I am so frustrated was the way the helpline told me basically tuff luck it is your problem not ours.... Reviewed on: 16th March 2023

5% off at supermarkets

Great app and website. The 5% off at supermarkets is a bonus. Reviewed on: 16th March 2023

Great account

Great service in branch, great account with excellent benefits Reviewed on: 16th March 2023

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