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Nationwide: FlexAccount reviews

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4.45
Based on 929 reviews, last reviewed 23rd Jun 2025
77% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
71%
See only 4 star reviews
16%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
8%

Latest highest rating:

5

highly recommend The app is user friendly, communication from the bank is kept to a minimum but useful information is shared, bank staff are friendly and it was easy t... Read more Reviewed on: 23rd June 2025
Ilse's avatar
Ilse

Latest lowest rating:

2

While Nationwide's Fairer Share bonuses are apprecia... While Nationwide's Fairer Share bonuses are appreciated, their interest rates on currents accounts are comparatively and sometimes extremely poor, and... Read more Reviewed on: 12th June 2025
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AG
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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (930)

Just superb

5
Highly trustworthy and the fact that it has no shareholders (other than its members) is a huge plus. The account is superb and meets all my needs. Helpful and professional staff too. Reviewed on: 5th November 2019
Devonguy's avatar
Devonguy

No problems

4
I've been a customer for years and had no issues. Reviewed on: 15th September 2019
Scott Fallon's avatar
Scott Fallon

No problems

4
I've been a customer for years and never had any issues. Reviewed on: 15th September 2019
Scott Fallon's avatar
Scott Fallon

Disgraceful and utterly useless.

1
Having banked with the Nationwide for 20 odd years, I'd rather give my money to a stranger to look after. Whatever problem you have, usually thier fault, they simply will not help. Either thier internal training mandates they refuse to help, or sociopaths work there for the sheer joy of draining all hope out of thier customers. Avoid these grubby, deceitful crooks at all cost. Reviewed on: 3rd September 2019
Simon Austin's avatar
Simon Austin

Great people in branch

5
Whenever I go in they remember me by name and treat me as a friend not just a person Reviewed on: 20th August 2019
David L's avatar
David L

Worst building society/bank ever known

1
Avoid them,always problems,always excuses ,hold on to your money ,spend more time or in branch having to sort out there mess,wouldn't recommend Reviewed on: 13th August 2019
C avery's avatar
C avery

Great account

5
Flex account is easy to access on line and transferring money to another Nationwide account or paying into business accounts of tradespeople you use is quick and simple. Also gives me access to Flex Regular Saver at a good interest rate (you can save max £250 per month - used to be £500 but sadly they reduced it). Free travel insurance for hold in UK or Europe too - what's not to like? Reviewed on: 9th June 2019
Pelsall116's avatar
Pelsall116

Flex Account

5
This is just a current account with interest that does exactly what it says on the tin. I love the fact that you get free travel insurance if you pay in at least £750 each month. Staff are super friendly and very helpful, no matter which branch you go to. Online banking is very easy to set up and use. Reviewed on: 16th April 2019
MK Pixie's avatar
MK Pixie

A great current account

5
I have had my flex account since being a student and I have had no problems at all. Nationwide have always been great in branch and there is no up-selling as there is in some banks. Staff always friendly and efficient. I also benefit from their free travel insurance! Reviewed on: 10th February 2019
Claudia Carroll's avatar
Claudia Carroll

no problems

4
Never had any issues with nationwide or the flexaccount Reviewed on: 10th February 2019
Scott Fallon's avatar
Scott Fallon

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