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Nationwide: FlexAccount reviews

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4.61

Based on 1,111 reviews, last reviewed 20th Aug 2026

81% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

They are great as they have a high street presence w... They are great as they have a high street presence which reflects in their commitment to customers unlike many other banks and financial institutions ... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1111)

No nonsense account

Everything you want from a basic no nonsense account. Can't complain. Reviewed on: 6th November 2017

loyal customer

Been with Nationwide for 30 years, staff are always friendly and helpful, never had a problem with my account.Get emails to let me know about changes in savings rates. Its a free acount, but still get free travel insurance with it Reviewed on: 6th November 2017

Best Bank Ever So Far!

Love this bank, no stupid charges, no fuss - just a bank account that works as it should! Reviewed on: 6th November 2017

Perfect

Been with Nationwide for almost 20 years, always had excellent customer service and the Flex Account is easy to manage. Reviewed on: 6th November 2017

Great hassle-free banking

Always helpful in-branch. Mobile banking app is very easy to use, as are the machines in-branch. Have banked with nationwide for years. Reviewed on: 6th November 2017

great all around

always nice staff and great customer service Reviewed on: 6th November 2017

friendly service

I've always been treated well by nationwide and they are on the ball with any suspected fraudulent activity Reviewed on: 6th November 2017

Travel Insurance Perk is very valuable

The travel insurance perk for myself and partner saves us about £300/year even after upgrading to worldwide with medical conditions. This is a lot better value than some accounts that pay a meagre amount of interest. Reviewed on: 6th November 2017

Good bank account

I've had this account for 10+ years - easy to use, cheap overdraft, good benefits (travel insurance). Nationwide are always very helpful Reviewed on: 6th November 2017

The best bank

awesome, excellent service from natiowide Reviewed on: 6th November 2017

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