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Nationwide: FlexAccount reviews

Name: Nationwide FlexAccount
Brand: Nationwide
Rating: 2.54 (196 reviews)

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4.43

Based on 928 reviews, last reviewed 13th Jun 2025

18% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Just the best bank for service I have banked with Nationwide since the 1980s. They have always provided excellent service - online and in branch Reviewed on: 13th June 2025

Latest lowest rating:

2

While Nationwide's Fairer Share bonuses are apprecia... While Nationwide's Fairer Share bonuses are appreciated, their interest rates on currents accounts are comparatively and sometimes extremely poor, and... Read more Reviewed on: 12th June 2025

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Nationwide FlexAccount reviews (928)

Good company to bank with.

I recently got a FlexAccount from Nationwide and I am finding it very useful. Staff were very helpful when I had to visit one of their branches to activate my account. I am so glad that I decided to bank with Nationwide. Reviewed on: 11th November 2015

Efficient effective polite and courteous.

Nationwide when I had problems with my Flex Account they were very attentive. Quick to respond, thorough, methodical and efficient at dealing with the complex query and quick to try and provide an adequate solution. Reviewed on: 5th November 2015

Helpful staff

Have banked with others in the past, but find Nationwide staff to be exceptionally helpful. Day to day banking always easy Reviewed on: 31st August 2015

good account

easy account to manage online and in branch. Staff appear to be knowledgeable about the products Reviewed on: 31st August 2015

good solid current account

I have been a nationwide customer for about 5 years and so far have had no complaints. The flexaccount current account does everything I want it to. I have my direct debits set up and they are always paid on time, I can set up standing orders with no problems whatsoever. I have never had any problems in using my card either to buy in shops, online, or taking out cash through any cash machines. The bonus is that I get yearly european travel insurance free each year from this account providing I put £750 each month into the account, I have my wages paid in each month. I have also used the travel insurance on several occasions but have never had to claim on it yet. A good, solid current account. Reviewed on: 30th August 2015

They have kept me loyal

I applied for an account with Nationwide about 12 years ago in the first place and the process was made very simple. I filled out a form and sent it off and then a week or so later my confirmation letter and bank card arrived. I like that the account comes with a debit card meaning I don't have to carry much cash around and I like that I can access my account online any time I want. They have added a card reader to the account so that you have added security online but you can still log in with your usual details, if you then ask to pay money to somewhere new you will be asked to use the reader preventing fraud. I am very happy with the account and have put my children's money in an account there too. Reviewed on: 29th August 2015

great account

helpful staff and easy to use account. i have banked with nationwide for 10 years and never considered changing Reviewed on: 28th August 2015

Nice and easy

Easy account to operate and the staff are nice. You can be seen quickly if there is a problem Reviewed on: 28th August 2015

Great current account

I have had a nationwide account for many years and have always been impressed with the service. I have had to contact customer services twice recently - once after losing my card, and once after a company charged me twice for a purchase - and I have been pleasantly surprised both times by the customer service provided. I have rung expecting to be on hold for ages waiting to talk to someone but both times have got through relatively quickly and the advisors I have spoken to have been friendly and efficient. Reviewed on: 28th August 2015

Highly recommended

I would recommend this highly. Great customer service. Never had any problems with them. Reviewed on: 27th August 2015

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