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Santander: 123 Current Account (discontinued) reviews

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4.16

Based on 1,247 reviews, last reviewed 18th Apr 2025

1100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

123 current account was reliable with good cashback I had a 123 current account with santander, and liked the cashback. The app is fairly easy to navigate but it can be tricky sometimes to access the bu... Read more Reviewed on: 18th April 2025

Latest lowest rating:

1

Goodbye Santander Unable to withdraw my cash when needed. A real lack of proactive help from this bank to keep our business. All accounts now closed. Reviewed on: 4th April 2025

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1247)

Rewarding and innovative current account

Recently changed to a Santander 1|2|3 joint current account after over 30 years with an HSBC individual current account. I was attracted by the cashback benefits and the fantastic interest rates. In fact, the interest rates are so good over £3000, that you can even use it as a savings account and for your ISA until April. Customer service has been brilliant too and the switch was completely painless. Reviewed on: 24th April 2015

Customer Service is five star

I recently went into my local branch and needed help with finding transactions on an account that had since been closed.The cashier dealt with me to begin with but as it was going to take some time referred me over to another member of the team that took me to a different desk and sat me down. I was in there over half an hour and the lady was brilliant.Printed everything off I required was polite and professional throughout.I left feeling so much better than went I went in as they were so helpful.Well done. Reviewed on: 24th April 2015

Great rewards and the Service is excellent.

How could you do better with your bank account? All the facilities of a current account and interest too. The 123 account is almost like a current and savings account in one. You get 3% as long as you keep £3000 in the account 2% for £2000 and even 1% below that. In these days of low interest savings there's not much out there that beats this. But it doesn't stop there, because you also get all sorts of money saving cash back offers on your 123 account credit card which varies depending on how much you spend. The Staff are all friendly, and the service is great. Can't fault it Reviewed on: 24th April 2015

really positive experience with this brand

Ive been a Santander customer for around 16 years and was recently asked if i wanted to change to the 123 current account. I was a little apprehensive as first as it cost £2 a month to use but after being with them for 6 months and having much more cash back than its cost to use the account i am extremely pleased. The staff are very helpful always and explained the account advantages and disadvantages clearly to us. Reviewed on: 24th April 2015

Good communication and customer service

I was not happy with my old bank so decided to change. Had a good look around and found this account pay £1000 and set direct debits up to earn cash back with a £2 fee. Did all my calculations yes it was worth it. Made an appointment over the phone at my local branch and was told exactly what id I needed which was great. Went for the appointment wen through the account with me explained my old account would be closed with all dd swapped over. Fabulous no work for me apart from a couple of signatures. A few day later arrived letters confirming new account details with swapping day and it happened as they said with no hiccups. Earning a good amount of cash back each month and no problems Reviewed on: 23rd April 2015

Fantastic protection and safety to store my finances

The 123 account is very simple, put more than £500 in the account a month, set up two direct debits and earn the high interest and cash back rewards the account offers. It hasn't been simpler to make the most of your ready cash. Since joining over a year ago I have earnt hundreds of pounds in interest and cash back from easy everyday sources such as paying council tax bills, phone bills etc. Its got to be the best account I have opened. Reviewed on: 22nd April 2015

Fabulous, amazing and great.

My account that has been open with Santander for almost a year is amazing. I can find out my balance very quickly and have never had trouble with Santander before. Reviewed on: 22nd April 2015

The interest that you get and the service that the company provide is excellent.

The staff at my branch of Santander are really friendly, helpful and knowledgeable. They have always gone out of their way to make sure that my account runs smoothly and any issues are quickly sorted out. Reviewed on: 21st April 2015

Have recommended this to several friends

I have found the Santander 123 account to be an excellent current account. By using the account for all household direct debits such as utility payments the low account fee is easily recouped in cashback, and direct debits and standing orders are easy to set up and reliable. Reviewed on: 21st April 2015

Why the 123 Account, from Santander, is definitely one to have.

The 123 account offers 3% interest on credit balances between £3,000 and £20,000, and even though there is a £2 monthly fee, this is more than covered by the cashback that you receive for paying your council tax, utility bills, communication bills (such as Sky, mobile phone contracts or home telephone/broadband contracts) by direct debit. Although the rate is variable, so it could be withdrawn at any time, it does mean that even after tax, this account is paying better than most ISAs out there. Reviewed on: 20th April 2015

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