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Santander: 123 current account (discontinued) reviews

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4.12

Based on 1,276 reviews, last reviewed 18th Jun 2026

17% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026

Latest lowest rating:

2

PROBLEM AFTER PROBLEM SO HAVE TRANSFERED TO NAYIONWI... PROBLEM AFTER PROBLEM SO HAVE TRANSFERED TO NAYIONWIDE AND NOW RECEIVE A MUCH MORE CUSTOMER FOCUSED BANK Reviewed on: 25th March 2026

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

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Santander 123 current account (discontinued) reviews (1276)

Good rate of interest compared to others

Moved current account from bank which I had banked with for 40+ years due to very low interest. Although the interest has halved from 3% it is still competitive Reviewed on: 4th April 2017

Great customer service

I left Lloyd's after a horrendous experience, and after 2 years with Santander have been really happy Reviewed on: 4th April 2017

Great Banking Provider

Santander is a great bank that offers customers great benefits for banking with them. I have banked with them for years I don't see me changing ever. Reviewed on: 4th April 2017

Still competitive

Even though Santander have increased their monthly account fee and reduced the cash back and interest payable on the account, it is still one of the most competitive current accounts out there, with really excellent customer service options in branch, online and by telephone. Reviewed on: 3rd April 2017

Not as good as it was

Better than 0.33% interest if you have enough money in there Reviewed on: 31st March 2017

great interest rate

by keeping 20,000 in you get 3% on it Reviewed on: 31st March 2017

Earning cash back and interest through a current account

Just by paying my bills via direct debits, I earn cash back. Basically by doing what I have always done and not having to put in any extra effort. I earn 1.50% AER on my full balance as it's below £20,000, which is much better than the average 0.33%, and I haven't done anything different except switching my current account from Lloyds to Santander. Granted, Santander charge £5 each month however this is nothing compared to the cash back and interest benefits, never mind the difference in customer service! I would recommend this account to anybody, it's easy to switch and I only have good things to say about my experiences with Santander. Reviewed on: 31st March 2017

Use all of the extra rewards

It is very easy to earn a few plus pounds (we are paying mortgage from this account) and also get high interest on your saving in a very flexible way (you can access to your money any time). Plus there are always extra cashback options week after week. Reviewed on: 31st March 2017

Cashback on utilities plus longer opening hours

Santander is open for much longer hours than other banks and offers cashback on utilities and interest for money you put in there, up to 3000. They also offer a great online banking service too. Reviewed on: 30th March 2017

Multiple accounts

We already had a joint Santander 123 current account making a decent amount of interest and cashbacks, but we then realised that I could take out another account on my own, making even more interest! Reviewed on: 30th March 2017

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