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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.90

Based on 13,081 reviews, last reviewed 17th Oct 2025

91% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Fantastic car insurance for low mileage

I am a pensioner living in a rural area. I have a hybrid car and do about 5,000 miles per annum. My insurance quotes with other companies are around £500. With by Miles I just pay a small up front charge and then a few pence for each mile I do. (by Miles supply a tracker). They message me to tell me how much each journey costs, even if it’s only a few pence for a trip to the supermarket so I can keep track of my spend. At the end of the month I receive pre-notice of what will be taken from my account, then a statement on payment date. If I should do the odd long journey the amount is capped at 150 miles. It is absolutely brilliant. I can’t recommend the company highly enough for those who do a small mileage. Customer service folk are great too. Thankfully I haven’t had to make a claim so can’t report on that side of things, but expect it would be well handled like the rest of this service. Reviewed on: 3rd October 2022

Professional helpful staff if you need to get in touch.

Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

A more affordable way to do car insurance.

A more affordable way to do car insurance. They deal with things properly if things go wrong. Reviewed on: 15th October 2025

The costumer service and communication are good, and...

The costumer service and communication are good, and the feature of paying for what we drive is very suitable for people on short commutes. Would recommend. Reviewed on: 15th October 2025

Fantastic - send me a text after each journey

It's much better for a low mileage user like me, you can budget accurately and get money back at the end. Reviewed on: 15th October 2025

I really like the communication and knowing what my...

I really like the communication and knowing what my mileage is all the time Reviewed on: 15th October 2025

Perfect solution for flexible insurance cover based...

Perfect solution for flexible insurance cover based upon miles driven. Good coverage at competitive rates, backed by Churchill. Reviewed on: 14th October 2025

Very reasonable and easy to use.

Very reasonable and easy to use. The tracker is excellent Reviewed on: 14th October 2025

I have been with By Miles for 2 years, excellent ser...

I have been with By Miles for 2 years, excellent service. Reviewed on: 14th October 2025

Fair, helpful, great price.

Fair, helpful, great price. Can do anything on the app and it even tells me where my car is. Reviewed on: 14th October 2025

Very happy with my car insurance and good customer s...

Very happy with my car insurance and good customer service Reviewed on: 14th October 2025

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