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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.88 (13080 reviews)

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4.88

Based on 13,080 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13080)

Review of the By Miles, Car insurance:

Highly recommend ! Value for money!

Excellent value car insurance policies. I already started recommending to friends and family. Reviewed on: 29th July 2020

Great price & great service

Finally an insurance company that caters to drivers with lower annual mileage! By far the cheapest insurance. I can always see where my car is parked with the GPS with monthly invoice and updates. Also the team online are always quick to answer any questions I may have. Have recommended byMiles to family and friends! Reviewed on: 1st August 2019

Finally - a fair insurance company!

As driver that doesn't cover thousands of miles a year, this policy is by far the best. Customer Service is excellent, the savings are brilliant and have converted several friends to this new style policy. Reviewed on: 1st August 2019

Best car insurance

I was searching for new insurance and was constantly being penalised by all other insurers due to an accident that wasn’t my fault. I don’t drive a lot and begrudged paying the +£900 that other insurers were trying to charge me. I’m therefore so glad I found ByMiles, as it’s affordable and so easy. I’ve already recommended to friends. Reviewed on: 1st August 2019

Very good service

Like the service but the quote calculater is not very accurate to the real pricing Reviewed on: 1st August 2019

Excellent service ,great value of money

Great value for money....excellent service, friendly... Reviewed on: 1st August 2019

Brilliant app, clear spend!

Love the app and the clarity of what I am spending each month as well as how many miles I’m clocking up. :-) Reviewed on: 1st August 2019

Delighted with this Concept

I'm delighted to report that my monthly car insurance payments are going to cost me £30 - £35 and I feel that I'm being insured for 'my miles' rather than paying the same as somebody who driver 40k miles a year. The tracker system has caused me to be even more conscious of my driving and miles covered. I was also very pleased that after applying for this insurance, it wasn't followed up with an annoying 45 minute phone call asking me the same questions. I've not had to call the company for any reason and I've already recommended this Concept to many friends and family. Ultimately, I'm paying less insurance than I was in 2005! Reviewed on: 1st August 2019

Car

Not been with them long but it’s working very well for me customer service was great liking it so far thanks. Reviewed on: 1st August 2019

By Miles..The best car insurance...period

By Miles is easy to sign up, website is explained very clearly and their excellent app keep you up to date. The price of the insurance, really the main attraction, is so much better than any rival. I have been recommending this to friends, family and anyone else that will vaguely listen since I joined! I sincerely hope that By Miles helps shake up the car insurance industry. Reviewed on: 1st August 2019

The finest car insurance since records begun. 10

Absolutely over the moon would recommend Reviewed on: 1st August 2019

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