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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.90

Based on 13,081 reviews, last reviewed 17th Oct 2025

91% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Fantastic car insurance for low mileage

I am a pensioner living in a rural area. I have a hybrid car and do about 5,000 miles per annum. My insurance quotes with other companies are around £500. With by Miles I just pay a small up front charge and then a few pence for each mile I do. (by Miles supply a tracker). They message me to tell me how much each journey costs, even if it’s only a few pence for a trip to the supermarket so I can keep track of my spend. At the end of the month I receive pre-notice of what will be taken from my account, then a statement on payment date. If I should do the odd long journey the amount is capped at 150 miles. It is absolutely brilliant. I can’t recommend the company highly enough for those who do a small mileage. Customer service folk are great too. Thankfully I haven’t had to make a claim so can’t report on that side of things, but expect it would be well handled like the rest of this service. Reviewed on: 3rd October 2022

Good value compared to legacy insurance companies.

Good value compared to legacy insurance companies. Smart integration with my Tesla, and helpful understanding support during the ownership transition. Reviewed on: 14th October 2025

Has excellent customer service Has excellent insuran...

Has excellent customer service Has excellent insurance service very helpfull Reviewed on: 14th October 2025

I have been with by Miles for a few years now and th...

I have been with by Miles for a few years now and they have been the cheapest and easy renewal. I emailed before my last renewal and asked them to increase my miles and they responded the same day and sent me new documents Reviewed on: 14th October 2025

The best motor insurer by an absolute mile (pun inte...

The best motor insurer by an absolute mile (pun intended). Reviewed on: 13th October 2025

Easy control app and tracker

I like the app and the tracker which help with both keeping an eye on miles used and with handling my account details, documents access, renewal or not, and many other good quality aspects at my fingertips. Reviewed on: 11th October 2025

What I’ve always looked for in an insurer.

What I’ve always looked for in an insurer. I don’t use my car a lot. I mostly city drive for shopping and use the car for the odd commute to the office. Insured for how often I drive seems like a really fair deal. Reviewed on: 11th October 2025

MILES better than anyone else

This company gives EXCELLENT value for money, keeps you informed every month tells you exactly how many miles you have driven and how many you have left. dead easy to keep an eye on what you spend and use. Reviewed on: 10th October 2025

I cannot believe how much value, clarity and just a...

I cannot believe how much value, clarity and just a simple common sense to insure your car. I would recommend them to anyone. Reviewed on: 10th October 2025

Good price of insurance and great customer service

Good price of insurance and great customer service Reviewed on: 10th October 2025

drive less, pay less

just seems fairer that if you drive less miles , you pay less Reviewed on: 10th October 2025

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