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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Works for me

5
As a low mileage driver, I have saved a lot of money through By Miles compared to traditional insurance. The daily cap has also been useful for occasional road trips. Reviewed on: 4th August 2021

Amazing value

5
I've been using By Miles for 6 months now, and my insurance has never been cheaper. The cost is dependent on how much I drive, and it's simple to see how much I'm being charged through their easy-to-use app. I can't recommend By Miles highly enough. Reviewed on: 4th August 2021

Best way of providing Car Insurance for Everyone

5
The idea behind By Miles is truly excellent, only paying for the Miles you do is something the Government should look at as a way of making the people who use the roads most pay a higher proportion towards the upkeep of our roads. By Miles customer care is second to none and a rare thing for me to say the software on their computer system works perfectly!!! all things being equal they are an outstanding example for the rest to follow. Reviewed on: 4th August 2021

The best car insurance By Miles

5
Daughter recommended it to be ,best decision ever,I don’t use car all the time and it gives me peace of mind that it’s affordable and you have Toral control over your account and can view in a snapshot Reviewed on: 4th August 2021

Such a clever idea!

5
I have enjoyed being with By Miles. It is so much better than pre determining miles a year in advance (I chose 6,000 for my first year of insurance and only used 2,000)! I also had some difficulty with getting the tracker on my car to work and the team were incredibly helpful and I appreciated it massively. I would definitely recommend them, especially for new drivers. It also helps being able to pay a good sum at the start of the year and then smaller amounts throughout. Reviewed on: 4th August 2021

Amazing insurance company

5
First year with By miles and dont plan on leaving. Absolutely brilliant from setting up the insirance to been on the other end of the phone and email when needed. Well thought through company to only pay for the miles you pay. Saved me hundreds on insurance, extreemly happy to have found this company, keep up the great work Reviewed on: 4th August 2021

I have recommended to the many, not the few

5
Quick and easy process, pricing on the first year was the best "by miles"... No claims, no quibbles and no dramas. Just what you need in what is usually quite a stressful process, hopefully they won't hike their renewal quotes Reviewed on: 4th August 2021

Great service

5
So easy to sort out and was so helpful Reviewed on: 4th August 2021

Wonderful app

5
The apps easily the best I’ve used for any insurance Reviewed on: 4th August 2021

so very happy

5
i have used bymiles for 3 years now i love the way for fully comp is cheap also rac and love paying each month for my miles it helps as i,m a pensioner so i am very very happy with the service . Reviewed on: 4th August 2021

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