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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Good and easy

Easy everything’s online and having an app on your phone is very convenient Reviewed on: 9th September 2020

So easy to keep track of usage

I’ve only had this cover for a few weeks but loving the experience so far. Reviewed on: 9th September 2020

Really happy with the excellent service

Im really happy with the efficiency of this business, they're a modern company and quick to resolve any issue that may arise. Reviewed on: 9th September 2020

Innovative, customer aware and pioneering.

Conventional moter insurance companies have a virtual licence to charge whatever they want and there is little that you can do about it. I always dread my annual renewal insurance quote because no matter what you do it will always increase, often beyond reason. Years of loyalty are rewarded with higher and higher premiums. I was delighted to discover "By Miles" who offer a fair and economical way of costing car insurance. If like me you drive minimal distances you will benefit, and even if you don't it still works out cheaper than any conventional insurance, 50% in my case. Fully comprehensive with all the usual benefits but based on mileage only. It's the innovation that the insurance industry needs and the answer to my prayers. Reviewed on: 9th September 2020

hassle free insurance

Its the prefect insurance for me as I only pay for what i drive. Reviewed on: 9th September 2020

Best insurance, unimaginably fantastic.

Best experience ever. Recommended two friends Already. Reviewed on: 9th September 2020

Money Saver

I’m happy to By Miles because I can save a lot. It’s easy to use the apps i can track my records anytime I want. The staff are very helpful when I have something to inquire. So I recommend By Miles insurance to all. Reviewed on: 9th September 2020

Excellent service at a reasonable cost

I have been a customer of By Miles since last year and the service has always been above and beyond excellence. The car insurance from By Miles gives me the right package what I need to cover myself and my car at a very reasonable price. The customer service team has been giving me the right support in a quick turn around time. I look forward to being a customer for many more years. Reviewed on: 9th September 2020

Groundbreaking insurance

This is a service I have been waiting for years. Simple, cheap and fair as you only pay for the miles you make. Reviewed on: 9th September 2020

THE BEST INSURANCE COMPANY I HAVE EVER BEEN WITH

i have now been insured with by miles for just over a year since i first entered agreement on my policy with them their customer service has been second to none the staff have always been so polite courteous and helpful at all times always putting giving a answer to any query i may of had. i adore their live chat on the app as a reply is given in seconds unlike some other company's i have used in the past. the freedom flexibility and security in the way of billing by miles offers their customers is fantastic always being able to see the cost of every journey is great and brilliant priced. i really like the car medic as well another brilliant benefit from by miles having worked in the car sales industry for a short time i know if a engine management light comes on in your vehicle a mechanic will charge you £50 to run a diagnostic check on your car ! no more of that with by miles its a feature that comes along with the app. i rate this company 10/10 and would now never stray from their cover in fact i have introduced 2 people to the company already and would advise everyone in the future to join as well. kind regards Luke Ambrose Reviewed on: 9th September 2020

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By Miles: Car insurance reviews

100% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review By Miles: Car insurance now

By Miles Car insurance reviews (13081)

Good and easy

So easy to keep track of usage

Really happy with the excellent service

Innovative, customer aware and pioneering.

hassle free insurance

Best insurance, unimaginably fantastic.

Money Saver

Excellent service at a reasonable cost

Groundbreaking insurance

THE BEST INSURANCE COMPANY I HAVE EVER BEEN WITH

Review By Miles: Car insurance now

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