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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (753 reviews)

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4.94

Based on 753 reviews, last reviewed 1st Oct 2025

98% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I secured a loan with very low interest covered by m... I secured a loan with very low interest covered by my savings I can always speak to someone helpful and I like the ethics of this bank I am 72 and ap... Read more Reviewed on: 1st October 2025

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (753)

I have been a member of capital Credit Union for jus...

I have been a member of capital Credit Union for just less than a year but I have been able to see value through loans and I can say I am pleased. Reviewed on: 26th June 2025

Always, fast reliable and efficient

Always, fast reliable and efficient Reviewed on: 26th June 2025

Great company, great app, great everything

Very easy process, simple to use app, and real and knowledgeable people available to help when needed. I have both a savings account and a small (Christmas) loan, and it couldn't be easier. Responses are quick and the T&Cs are straightforward, reasonable and fair. Reviewed on: 26th June 2025

Been with capital credit union for over 15 years, gr...

Been with capital credit union for over 15 years, great service and always so helpful. Reviewed on: 26th June 2025

Easy to set up a loan and easy to maintain my payments.

Easy to set up a loan and easy to maintain my payments. Reviewed on: 26th June 2025

So simple to apply and staff very fast and knowledge...

So simple to apply and staff very fast and knowledgeable. Reviewed on: 26th June 2025

Capital Credit Union saved my wedding.

Capital Credit Union saved my wedding. They have affordable repayment rates and the money was in my account quickly. Reviewed on: 26th June 2025

Amazing customer service always so polite and answer...

Amazing customer service always so polite and answer any enquiry’s within a reasonable time limit Reviewed on: 26th June 2025

Staff members are very helpful and they are always w...

Staff members are very helpful and they are always willing to help for what’s best for you Reviewed on: 26th June 2025

Everyone is fantastic and very helpful, experience w...

Everyone is fantastic and very helpful, experience with them has been exceptional. Reviewed on: 26th June 2025

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