Write a review

Go to business site

Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (754 reviews)

View other Capital Credit Union products

4.93

Based on 754 reviews, last reviewed 12th Dec 2025

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I secured a loan with very low interest covered by m... I secured a loan with very low interest covered by my savings I can always speak to someone helpful and I like the ethics of this bank I am 72 and ap... Read more Reviewed on: 1st October 2025

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025

Read all reviews Write a review

About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

Review Capital Credit Union: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

Capital Credit Union Loans reviews (754)

very good experience with the staff, fast and friend...

very good experience with the staff, fast and friendly service Reviewed on: 26th June 2025

Fantastic intelligent service provided from the star...

Fantastic intelligent service provided from the start to the finish. Amazing staff very knowledgeable and helpful Reviewed on: 26th June 2025

When I needed money Capital sorted immediately and h...

When I needed money Capital sorted immediately and has sorted my savings since retirement Reviewed on: 26th June 2025

Very Quick & Easy to apply & process.

Very Quick & Easy to apply & process. Reviewed on: 26th June 2025

Great local Credit Union

CCU have always been extremely helpful and efficient in dealing with any applications for loan or other financial services. Reviewed on: 26th June 2025

Very easy and quick to get done staff very helpful

Very easy and quick form and helpful staff Reviewed on: 26th June 2025

Very helpful

Very helpful advising on best loan and means of repaying it Reviewed on: 26th June 2025

Can’t be more helpfull when seeking information

Can’t be more helpfull when seeking information Reviewed on: 26th June 2025

Excellent customer service and never had any issues...

Excellent customer service and never had any issues when calling for either information or top ups. Staff are amazing. Reviewed on: 26th June 2025

I have been with capital credit union for many years...

I have been with capital credit union for many years and they have helped me lots of times Reviewed on: 26th June 2025

Do you have a different Capital Credit Union product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Loans
from Central Credit Union 4.96 from 2599 reviews
Loans
from The Money Co-op (Formerly The Co-op Credit Union) 4.99 from 195 reviews
Personal Loan
from Fair Finance 3.15 from 9 reviews

Want to see more from Capital Credit Union?

Mortgages
from Capital Credit Union 5.00 from 37 reviews
Savings
from Capital Credit Union 4.95 from 1008 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub