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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (752 reviews)

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4.94

Based on 752 reviews, last reviewed 19th Sep 2025

77% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I love that I can call and not be kept waiting until... I love that I can call and not be kept waiting until a helpful human being is available I am 72 and have limited understanding of dealing with my acco... Read more Reviewed on: 19th September 2025

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (752)

When I needed money Capital sorted immediately and h...

When I needed money Capital sorted immediately and has sorted my savings since retirement Reviewed on: 26th June 2025

Very Quick & Easy to apply & process.

Very Quick & Easy to apply & process. Reviewed on: 26th June 2025

Great local Credit Union

CCU have always been extremely helpful and efficient in dealing with any applications for loan or other financial services. Reviewed on: 26th June 2025

Very easy and quick to get done staff very helpful

Very easy and quick form and helpful staff Reviewed on: 26th June 2025

Very helpful

Very helpful advising on best loan and means of repaying it Reviewed on: 26th June 2025

Can’t be more helpfull when seeking information

Can’t be more helpfull when seeking information Reviewed on: 26th June 2025

Excellent customer service and never had any issues...

Excellent customer service and never had any issues when calling for either information or top ups. Staff are amazing. Reviewed on: 26th June 2025

I have been with capital credit union for many years...

I have been with capital credit union for many years and they have helped me lots of times Reviewed on: 26th June 2025

I have needed a loan on three occasions-the last tim...

I have needed a loan on three occasions-the last time after my husband passed away. They have always been so understanding - I also have a savings account with CCU …… their service staff are great. Reviewed on: 26th June 2025

I have been a member of capital Credit Union for jus...

I have been a member of capital Credit Union for just less than a year but I have been able to see value through loans and I can say I am pleased. Reviewed on: 26th June 2025

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