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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.89 (757 reviews)

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4.89

Based on 757 reviews, last reviewed 24th Aug 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They have excellent rates and respond very quickly. They have excellent rates and respond very quickly. I like the app and online experience that they provide. Reviewed on: 24th August 2026

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (757)

staff are very helpful- Accomodating

staff are very helpful and accomodating. Reviewed on: 26th June 2025

Excellent service and friendly staff

Friendly staff who have provided me with financial assistance at great rates over some very difficult times. Reviewed on: 26th June 2025

Excellent ,with shared information .

Excellent ,with shared information . Reviewed on: 26th June 2025

very good experience with the staff, fast and friend...

very good experience with the staff, fast and friendly service Reviewed on: 26th June 2025

Fantastic intelligent service provided from the star...

Fantastic intelligent service provided from the start to the finish. Amazing staff very knowledgeable and helpful Reviewed on: 26th June 2025

When I needed money Capital sorted immediately and h...

When I needed money Capital sorted immediately and has sorted my savings since retirement Reviewed on: 26th June 2025

Very Quick & Easy to apply & process.

Very Quick & Easy to apply & process. Reviewed on: 26th June 2025

Great local Credit Union

CCU have always been extremely helpful and efficient in dealing with any applications for loan or other financial services. Reviewed on: 26th June 2025

Very easy and quick to get done staff very helpful

Very easy and quick form and helpful staff Reviewed on: 26th June 2025

Very helpful

Very helpful advising on best loan and means of repaying it Reviewed on: 26th June 2025

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