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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (754 reviews)

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4.93

Based on 754 reviews, last reviewed 12th Dec 2025

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I secured a loan with very low interest covered by m... I secured a loan with very low interest covered by my savings I can always speak to someone helpful and I like the ethics of this bank I am 72 and ap... Read more Reviewed on: 1st October 2025

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

Capital Credit Union Loans reviews (754)

Review of the Capital Credit Union, Loans:

Received a loan from them its was very quick and...

Received a loan from them and its was very quick and easy Reviewed on: 14th April 2025

Well we needed a loan to help us out and after check...

Well we needed a loan to help us out and after checking out a few likely lenders we opted for Capital Credit Union, had no problems to speak of, repaid the loan over the allocated time, well pleased. Reviewed on: 26th June 2025

I have always used Capital Crwsit Union for any loan...

I have always used Capital Crwsit Union for any loans, and they are always prompt and experienced. Great company Reviewed on: 26th June 2025

Good interest rates and excellent customer service.

Good interest rates and excellent customer service. Reviewed on: 26th June 2025

Friendly and easy to understand .

Friendly, clear and comprehensive approach. Reviewed on: 26th June 2025

Hassle free lending

I was approved for a loan with minimal hassle. All issues received a prompt reply and were resolved quickly. Reviewed on: 26th June 2025

Never had any issues.

Never had any issues. Customer service is always great very helpful and very friendly Reviewed on: 26th June 2025

Easy to use.

Always keep you up to date, keep you at ease & very clear instructions on how to manage your account. Reviewed on: 26th June 2025

My husband took a loan and staff are very helpful an...

My husband took a loan and staff are very helpful and very quick application Reviewed on: 26th June 2025

Always easy to talk to for help or advice excellent...

Always easy to talk to for help or advice excellent service overall Reviewed on: 26th June 2025

CCU loans

used this service for short term loans for holiday trips. Easy to arrange and helpful staff Reviewed on: 26th June 2025

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