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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (752 reviews)

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4.94

Based on 752 reviews, last reviewed 19th Sep 2025

77% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I love that I can call and not be kept waiting until... I love that I can call and not be kept waiting until a helpful human being is available I am 72 and have limited understanding of dealing with my acco... Read more Reviewed on: 19th September 2025

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (752)

A very professional team that was helpful in keeping...

A very professional team that was helpful in keeping me right with the correct product Reviewed on: 26th June 2025

Been there when needed help I remember our TV broke...

Been there when needed help I remember our TV broke i explained the problem and Capital credit union had a loan arranged and money in my bank. That afternoon so we went to john lewis and what a tv with a five year guarantee, I can't thank them enough Reviewed on: 26th June 2025

I have been with ccu for 15 years they help...

I have been with ccu for 15 years they help me always Reviewed on: 26th June 2025

Quick and easy

No waiting on the phone, get to speak to real people who want to help. Loan decision was quick and easy and money was in my account in a few days. Breath of fresh air compared to the palava with the big companies. Reviewed on: 26th June 2025

It’s flexibility and I’m so happy to borrow money fr...

It’s flexibility and I’m so happy to borrow money from capital union Reviewed on: 26th June 2025

Just a great experience all in.

Just a great experience all in.from start to finish very helpful and guided by staff the best way forward. Reviewed on: 26th June 2025

Exellent

Very understanding and helpfull i have used them for over 10 years Reviewed on: 26th June 2025

Great loan rates for savers which are swiftly proces...

Great loan rates for savers which are swiftly processed. Reviewed on: 26th June 2025

So easy to deal with and excellent interest rates .

So easy to deal with and excellent interest rates . Reviewed on: 26th June 2025

Staff at CAPITAL CC

Great staff very empathetic. Deal with requests quickly and accurately. Reviewed on: 26th June 2025

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