Write a review

Go to business site

Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (754 reviews)

View other Capital Credit Union products

4.93

Based on 754 reviews, last reviewed 12th Dec 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I secured a loan with very low interest covered by m... I secured a loan with very low interest covered by my savings I can always speak to someone helpful and I like the ethics of this bank I am 72 and ap... Read more Reviewed on: 1st October 2025

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025

Read all reviews Write a review

About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

Review Capital Credit Union: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

Capital Credit Union Loans reviews (754)

First class

The friendliest most reliable company ever. The difference is they care about their customers, they go the extra mile. I wouldn’t go anywhere else. Reviewed on: 2nd July 2021

Couldnt ask for more

Excellent company. Great customer service. Fabulous staff. Competitive prices. Easy to deal with. Would 100% recommend. Reviewed on: 2nd July 2021

First class servise

Very friendly and understanding for your needs Reviewed on: 2nd July 2021

Savings

Don't check my account to much, but when I do its always a wonderful surprise to see how much I have saved. Reviewed on: 2nd July 2021

Loan

I recommended for everyone to join the Capital Credit Union Edinburgh because it is the only place where you can get cheap interest rates for your loan but also keep your savings safe. The service is fantastic and whatever you contact them a member of staff is there to help and assist you throughout your query. Since I been a member of Capital Credit Union I never regret and I always being proud to be a member due to their convenience customer service. Reviewed on: 2nd July 2021

Affordable loans

Best thing about capital credit union is you pay back each month of what you have borrowed and the repayment each month is affordable to the customer and by paying up the total amount of loan you end up getting money back with there saving system so better for company and customer. Reviewed on: 2nd July 2021

5 Stars all round!

Fantastic service in all areas, especially loans and savings, added bonus of a potential windfall in the monthly lottery! Reviewed on: 2nd July 2021

Great customer service

Staff are very helpful especially when you keep on forgetting your passwords Reviewed on: 2nd July 2021

Always there to help

I applied for a loan and never sent in the correct paper work. The loans officer was on the phone the same day and sorted everything out for me. Top class service from every staff member I've dealt with . Reviewed on: 2nd July 2021

Amazing experience with Capital Credit Union.

Capital Credit Union have personalised approach in dealing with members /customers. Offers many products tailored to your needs and capacity to pay. Reviewed on: 2nd July 2021

Do you have a different Capital Credit Union product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal Loans
from Smart Money Cymru Community Bank 4.25 from 27 reviews
Personal Loan
from London Plus Credit Union 3.71 from 3 reviews
Loans
from Partners Credit Union 4.91 from 801 reviews

Want to see more from Capital Credit Union?

Mortgages
from Capital Credit Union 5.00 from 37 reviews
Savings
from Capital Credit Union 4.95 from 1008 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Capital Credit Union: Loans reviews

100% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Capital Credit Union: Loans now

Capital Credit Union Loans reviews (754)

First class

Couldnt ask for more

First class servise

Savings

Loan

Affordable loans

5 Stars all round!

Great customer service

Always there to help

Amazing experience with Capital Credit Union.

Do you have a different Capital Credit Union product?

Want to see more from Capital Credit Union?

Mortgages

Savings

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024