Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Capital Credit Union: Loans reviews

View other Capital Credit Union products
4.89
Based on 756 reviews, last reviewed 19th Jun 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
2%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

They always respond quickly and efficiently They always respond quickly and efficiently Reviewed on: 19th June 2026
Julie A's avatar
Julie A

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025
G t's avatar
G t
Read all reviews Write a review

About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

Review Capital Credit Union: Loans now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Capital Credit Union Loans reviews (756)

Help me a lot

5
They help me a lot at Christmas time and so friendly staff Reviewed on: 2nd July 2021
Debbie's avatar
Debbie

Stress-free Loan Application

5
I recently applied for a loan and the process was very straightforward and stress-free. The representative that oversaw my application was very helpful and friendly. Reviewed on: 2nd July 2021
U N's avatar
U N

First class

5
The friendliest most reliable company ever. The difference is they care about their customers, they go the extra mile. I wouldn’t go anywhere else. Reviewed on: 2nd July 2021
Amanda's avatar
Amanda

Couldnt ask for more

5
Excellent company. Great customer service. Fabulous staff. Competitive prices. Easy to deal with. Would 100% recommend. Reviewed on: 2nd July 2021
dawne milligan's avatar
dawne milligan

First class servise

5
Very friendly and understanding for your needs Reviewed on: 2nd July 2021
Ronald nicholson's avatar
Ronald nicholson

Savings

5
Don't check my account to much, but when I do its always a wonderful surprise to see how much I have saved. Reviewed on: 2nd July 2021
anna elizabeth's avatar
anna elizabeth

Loan

5
I recommended for everyone to join the Capital Credit Union Edinburgh because it is the only place where you can get cheap interest rates for your loan but also keep your savings safe. The service is fantastic and whatever you contact them a member of staff is there to help and assist you throughout your query. Since I been a member of Capital Credit Union I never regret and I always being proud to be a member due to their convenience customer service. Reviewed on: 2nd July 2021
Timothy Mwakasekele's avatar
Timothy Mwakasekele

Affordable loans

5
Best thing about capital credit union is you pay back each month of what you have borrowed and the repayment each month is affordable to the customer and by paying up the total amount of loan you end up getting money back with there saving system so better for company and customer. Reviewed on: 2nd July 2021
Chris Rosie's avatar
Chris Rosie

5 Stars all round!

5
Fantastic service in all areas, especially loans and savings, added bonus of a potential windfall in the monthly lottery! Reviewed on: 2nd July 2021
Brian Welsh's avatar
Brian Welsh

Great customer service

5
Staff are very helpful especially when you keep on forgetting your passwords Reviewed on: 2nd July 2021
Donald Johnston 's avatar
Donald Johnston

Do you have a different Capital Credit Union product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Capital Credit Union?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill