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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (740 reviews)

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4.94

Based on 740 reviews, last reviewed 1st Jul 2025

49900% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Excellent straight forward service Excellent straight forward service Reviewed on: 1st July 2025

Latest lowest rating:

1

My home loan Got my loan and was very happy with the service it was impeccable The person who helped me was very efficient at what he does thank him for his help Reviewed on: 26th June 2025

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About this product

Capital Credit Union secured loan reviews on Smart Money People can help other people like you to find out what life is like as a Capital Credit Union customer. Smart Money People was launched in 2014 to become the place for honest financial reviews, and to help increase trust and transparency in the financial world. Sounds good? You can write your Capital Credit Union secured loan today!

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Capital Credit Union Loans reviews (740)

Excellent Customer Service

I have been a member of Capital Credit Union for several years. I have always received a high level of service; from the response time to the communication. I am always made to feel very comfortable when I am discussing my financial affairs. Reviewed on: 2nd July 2021

I have always experienced great service from the Capital Credit Union they have gone out their way to be helpful and inspired me to save.

The Capital Credit Union provide a friendly service, nothing is too much trouble. They respond quickly to queries and help you understand the benefits of saving and make sure that if you are taking out a loan it is affordable to you. A first class service with first class staff. Reviewed on: 2nd July 2021

Interested in more then just rates

Unable to get an unsecured loan to consolidate my debt through a bank, the credit union FIRST of all asked me about what had led to the debt and how I was coping, gave me options and THEN they looked at my outgoings and could see that I was paying far more than the loan repayments would be and save a little too. So, now I have my debt under control and when my loan is up, I’ll have a nice little lump sum too. Personal, effective and I know if I get into any difficulties I can call them. Reviewed on: 2nd July 2021

Very, very helpful

I was nervous about applying for a loan at first but the lovely staff put me at ease and helped me through the process. I have applied for a couple of loans since and have always been treated with respect ...... AND I am saving whilst paying my loan back!! Reviewed on: 2nd July 2021

Quick and easy

They have good ethics they will not lend money to people who can not afford to repay Reviewed on: 2nd July 2021

Friendly and knowledgeable advice

Very happy with the service I received. Their staff are knowledgeable and approachable and make the process as simple as possible. Reviewed on: 2nd July 2021

It is help when you need it

The wonderful combination of savings and loans is the. Trademark of Capital Credit Union. The professional manners and good aproa6 from the staff to the clients is amazing Reviewed on: 2nd July 2021

Simple easy financial management

Because the unexpected can happen at anytime by putting a little away from my salary I have on occasions had the pleasurable experience of using Capital Credit Union. Once for a major car repair and again for an unexpected prior to going on holiday. I found Capital easy to speak to and very understanding of my situation and being able to set up a loan quickly and with affordable payments. I believe in CCU that although now retired I continue saving with them as I know they can help others who find themselves with unexpected financial problems Reviewed on: 2nd July 2021

Excellent advice on financial serviced

When I needed help with my finances over quite a few years now, capital Credit Union came up with affordable loans. These loans have been crucial in helping me through many hard times. Reviewed on: 2nd July 2021

Excellent company

always keep you up to date with new products, applied for a loan and staff were so helpful and had the money within a few days. Reviewed on: 2nd July 2021

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