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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (753 reviews)

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4.94

Based on 753 reviews, last reviewed 1st Oct 2025

98% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I secured a loan with very low interest covered by m... I secured a loan with very low interest covered by my savings I can always speak to someone helpful and I like the ethics of this bank I am 72 and ap... Read more Reviewed on: 1st October 2025

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (753)

Great service been using it for a lot of years

Everything dealt with quickly and efficiently always Reviewed on: 2nd July 2021

Easy and Safe

Brilliant service from friendly staff on own area. Loan comes off wages which takes off stress. I have used for over 10 years and its brilliant I am adding to a small savings pot for when loan is complete. Very easy to refinance when other funds are needed as well. Swapping form Company lease car to loan for own car has saved me a lot of money each month. Staff are really helpful and friendly on phone Reviewed on: 2nd July 2021

When you need a friend.

Sometimes only a good friend can tell you hard truths. For me that truth was borrowing money can be a good thing as long as you keep saving at the same time. And the friend was the team at Capital Credit Union. To say they transformed my attitude to personal finance would be another truth. Reviewed on: 2nd July 2021

Perfect easy to spply

Great service fantastic team work Reviewed on: 2nd July 2021

Understanding

Ccu will do everything they can They are understanding Friendly and above all supporting to all their customers Reviewed on: 2nd July 2021

Welcoming

Easy to talk to. Very helpful. Quick and efficient Reviewed on: 2nd July 2021

TOP QUALITY SERVICE

I have been a member of the Capital Credit Union for more than 15 years and each time I have had dealings on either loans or savings the service provided by CCU staff has been excellent. Dougie Dolan Reviewed on: 2nd July 2021

Great service

I have had a few loans quick and professional from start to finish Also have a savings account great and quick fo take money out of needed in a hurry which is a great to be able to do this great service Reviewed on: 2nd July 2021

Great customer service

Great service great way to save and loans for a special event Reviewed on: 2nd July 2021

Great Company.

I have always had amazing customer service from capital credit. They go above and beyond for their customers and are always friendly and helpful. I would definitely recommend them to anyone looking to start saving or in need of a loan. Reviewed on: 2nd July 2021

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