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Caravan Guard: Caravan insurance reviews

4.95
Based on 4,940 reviews, last reviewed 3rd Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

prompt service when i try to get in touch prompt service when i try to get in touch Reviewed on: 3rd October 2025
alun pugh's avatar
alun pugh

Latest lowest rating:

1

Very poor customer service. Very poor customer service.Yoy have to do all the chasing up and getting quotes Reviewed on: 17th July 2025
Alan Townsend's avatar
Alan Townsend

About this product

Caravan Guard’s award-winning caravan insurance is backed by Royal & Sun Alliance.

You can tailor your levels of cover with options to suit your needs. Caravan Guard offer cover whilst touring or in storage and a new for old option for caravans up to 15 years old. Apply over the phone or on the website.

Caravan Guard caravan insurance reviews help you find out what it’s really like to be a customer. If you’ve used Caravan Guard before, you can also leave a review and share your experience.

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Caravan Guard Caravan insurance reviews (4940)

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2
I cancelled my policy due to selling my caravan and had to pay around £30 for someone to push a button to cancel my policy, shame you don’t give me £30 when I take the policy out with you, they said if you take out a policy with us in the future we will take &30 off your new policy. No thanks you clearly do t value my custom. Caravan & Motorhome club for insurance for me from now on Reviewed on: 30th July 2023
Reply from Caravan Guard We're sorry you're not happy with our cancellation fees and to lose you as a customer. These are standard practice in the insurance industry and at £30 ours is much less than many providers. The fees are clearly explained when you take out a policy and as you state, if you were to take out a new policy with us in the future we will take £30 off this. We offer a 12 month policy and the insurance prices we offer take into account our costs of policy setup and ongoing business costs. They are based on the assumption we will receive a full 12 months premium so we do need to charge a fee when a policy is ended early. Wishing you all the best Liz Response date: 11th October 2023
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Caravan Guard

Brilliant

5
They are tops good quality great customer service Reviewed on: 30th July 2023

Good cover but!!!

3
Cover is what we wanted, but a 35% increase in one year is ridiculous. Reviewed on: 30th July 2023

Good service and price

5
Always very quick response to queries either by phone or email Reviewed on: 30th July 2023

Excellent Company

5
Been with this company for a few years now, had no problems and always very competitive in their pricing Reviewed on: 30th July 2023

Excelent

5
Friendly and helpful customer service Reviewed on: 30th July 2023

Caravan insurance

5
Very easy online application,very competitive rates,insurance obtained meets my needs,luckily have not made a claim so can't comment,overall very good. Reviewed on: 30th July 2023

Service

5
I have had excellent service and communication from the employees I have dealt with, nothing is to much trouble and renewals and queries are dealt with promptly and professionally. Reviewed on: 30th July 2023

Caravan Guard excellent service

5
Very helpful and giving best price Reviewed on: 30th July 2023

Great insurance cover

5
Good insurance at a great competitive price Reviewed on: 30th July 2023

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