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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Chase Bank was introduced to me by my daughter and i...

Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side accounts plus regular offers for savings or credit card. I will continue to recommend Chase Bank and hope it carries on delivering Reviewed on: 2nd April 2026

Generally no problems encountered but if help desk c...

Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Great current account!

Great current account! Reasonable cash-back like the round-up as a way of saving and an easy connection to savings account. Like the debit card especially as it has only my name on it so more secure! Reviewed on: 31st March 2026

Useful for everyday spending.

Cashback, savings, credit, all in one. Reviewed on: 31st March 2026

Great app, fab customer service.

I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very good. I received brilliant customer service when I was trying to recover some money and they resolved the issue very fast. A drawback is that now I have been them a while, the scope of the cashback has reduced to just specific spendings. Reviewed on: 30th March 2026

Easy and trustworthy banking

Easy to use app, cash back on supermarket purchases, accessible customer service team. Reviewed on: 29th March 2026

Not just the current account..

Not just the current account but Chase's saving account is excellent as well. Reviewed on: 28th March 2026

an excellent bank.

I like Chase bank they’re alright. The only thing I would’ve liked to have seen is a bank in London or England. It doesn’t have to be any particular city so long as you had one here I think would be even better and it would benefit us as UK citizens who own account with you guys simply because like not everybody can do a bank transfer and some people do give us or give me checks And I have to put them into another bank that I currently I’m accustomed to but I’m making Chase my main bank now so please I’ve given you excellent on everything shall I think about that? And I’ll be very happy. Excellent. Reviewed on: 27th March 2026

Chase Bank Current account.

Chase Bank Current account. Very good customer service and a bank card you can use abroad without receiving currency fees. It has a 1% cashback for use when spending on groceries, petrol and travel. It could do better by giving interest on current account and increasing the 1% cashback on other goods. Reviewed on: 27th March 2026

Easy and efficient

Easy to use app. Any transactions are carried out efficiently and quickly. Reviewed on: 27th March 2026

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