Write a review

Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (44230 reviews)

View other Chase Bank products

4.94

Based on 44,230 reviews, last reviewed 25th May 2025

94% decrease in 5 star reviews

in the past 90 days

55% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

good bank just not provide credit card how they prom... good bank just not provide credit card how they promise i have excelent credit and i cant get credit card Reviewed on: 25th May 2025

Latest lowest rating:

1

Terrible customer service. Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a r... Read more Reviewed on: 14th May 2025

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (44230)

Review of the Chase Bank, Current account:

Simple app operation

I’ve used other bank apps but the Chase one is the easiest to use and the ability to contact someone through the app rather than AI is a big bonus Reviewed on: 16th March 2023

good bank just not provide credit card how they prom...

good bank just not provide credit card how they promise i have excelent credit and i cant get credit card Reviewed on: 25th May 2025

Great bank, have taken the hassle out of banking!

Great bank, have thought through the nitty gritty of banking and taken out all the hassles, they clearly understand their customers and their needs. They're forward thinking and I've recommended them to a few friends and family. Reviewed on: 20th May 2025

Terrible customer service.

Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a resolution. Agents don’t look at the history and request to repeat yourself. Reviewed on: 14th May 2025

Great service for current account

Great service for current account Reviewed on: 10th May 2025

Good bank

I have not been with chase for long but I’m already seeing the benefits of the bank. You can earn cash back you can see where you money is going and it’s easy to use Reviewed on: 5th May 2025

Love using chase, so simple and so clear.

Love using chase, so simple and so clear. Cash back and round up feature is great for making extra saving. Reviewed on: 30th April 2025

i am very happy with the good service provided by ch...

i am very happy with the good service provided by chase bank since an account with the bank Reviewed on: 29th April 2025

To be honest nothing every company has issues but yo...

To be honest nothing every company has issues but you are giving your best Reviewed on: 28th April 2025

Easy to set up and accessible.

Easy to set up and accessible. Queries are answered quickly and effectively. Let you know about their products but not pushy. Reviewed on: 27th April 2025

Account opening

The account opening procedure was very easy when following the instructions given by Chase. Reviewed on: 25th April 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Cash Card Account
from Barclays 4.49 from 139 reviews
Reward Silver Account
from NatWest 4.83 from 161 reviews
Current Account
from Hampden & Co. 3.67 from 4 reviews

There's still more to see!

Chase Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub