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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (44256 reviews)

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4.94

Based on 44,256 reviews, last reviewed 13th Jun 2025

93% decrease in 5 star reviews

in the past 90 days

60% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Banking app is easy to use and always working, easy... Banking app is easy to use and always working, easy to set up the account, very efficient and would recommend. Reviewed on: 13th June 2025

Latest lowest rating:

1

Terrible customer service. Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a r... Read more Reviewed on: 14th May 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (44256)

Review of the Chase Bank, Current account:

Simple app operation

I’ve used other bank apps but the Chase one is the easiest to use and the ability to contact someone through the app rather than AI is a big bonus Reviewed on: 16th March 2023

Banking app is easy to use and always working, easy...

Banking app is easy to use and always working, easy to set up the account, very efficient and would recommend. Reviewed on: 13th June 2025

Excellent customer service, very proffessional.

Excellent customer service, very proffessional. Reviewed on: 13th June 2025

Good banking

Rarely need to contact customer services, when I've had any issues, customer service chats have resolved the issue Reviewed on: 13th June 2025

Excellent service and provides all you need from a bank

Excellent service and provides all you need from a bank Reviewed on: 13th June 2025

They change their offers too often

They change their offers too often, but cash back and linked savings are good, and app is very easy to use. Reviewed on: 12th June 2025

My Chase Bank current account works well as my prima...

My Chase Bank current account works well as my primary option, with a sleek app, useful cashback rewards, and fee-free spending abroad, though the lack of overdraft support is something to consider. Reviewed on: 12th June 2025

brilliant, 1% cashback on petrol, groceries and tran...

brilliant, 1% cashback on petrol, groceries and transport and 5% AER roundup Reviewed on: 12th June 2025

No need to CHASE a great account any longer

I just find the Chase account so versatile and easy to use. It’s also perfect to take on holiday with near perfect exchange rate and no fees, even at the ATM. Moving money around couldn’t be easier either. It’s such a flexible and user friendly app! Reviewed on: 12th June 2025

Amazing app, innovative products, love it.

Amazing app, innovative products, love it. Reviewed on: 12th June 2025

Easy to use

Easy to create the account, and easy to manage on the app Reviewed on: 12th June 2025

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