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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (42747 reviews)

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4.95

Based on 42,747 reviews, last reviewed 1st Mar 2025

21113% increase in 5 star reviews

in the past 90 days

2000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great customer service. Great customer service. Always able to help on the phone Reviewed on: 1st March 2025

Latest lowest rating:

1

Terrible client support Terrible. Their client support is appalling. Terrible AI chatbot, lack of staff, Kafkaesque fraud control mechanism. Reviewed on: 1st March 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (42747)

Review of the Chase Bank, Current Account:

Very flexible banking.

Very flexible banking. Been with them nearly 2 years now and never had any complaints. Reviewed on: 15th February 2024

It does all that I need it to do, no real fuss.

It does all that I need it to do, no real fuss. I do get frustrated that you have to periodically pass ID checks despite the app only being able to be accessed via biometric phone unlock. This isn't just a passcode...it's a full on show you ID and face...far too extreme and over the top of you ask me. Reviewed on: 1st March 2025

I have found CHASE to be an excellent bank.

I have found CHASE to be an excellent bank, both in terms of the fantastic products that they offer and also the excellent customer service that they provide. 5 STARS. Reviewed on: 1st March 2025

I love everything about Chase

I love everything about it - the cash back I get, the round up pot plus its interest. The interest on my savings is great - better than most I’ve seen online. Reviewed on: 1st March 2025

Always quick to answer any queries

Always quick to answer any queries Reviewed on: 1st March 2025

Fantastic money management tools

I love being able to manage my money in multiple linked current accounts, especially while supporting a child at uni. I don’t know how I would manage without it. The app works brilliantly too. Reviewed on: 1st March 2025

1% interest on purchases, with roundup available at 5%.

1% interest on purchases, with roundup available at 5%. Fee free use abroad and still get 1% cashback on purchases abroad. I cannot find a better account anywhere. Reviewed on: 1st March 2025

I have had no problems with my account,everything is...

I have had no problems with my account,everything is explained so easy and to the polnt Reviewed on: 1st March 2025

Very easy to use 1% cash back easy to transfer money...

Very easy to use 1% cash back easy to transfer money between accounts and banks Reviewed on: 1st March 2025

All round excellent bank

I use my chase card for everything, easy to use abroad as well can't fault them in any way Reviewed on: 1st March 2025

Simply the Best...

Easy to work with, efficient, clear statements, and a friendly service Reviewed on: 1st March 2025

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