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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (48502 reviews)

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4.94

Based on 48,502 reviews, last reviewed 16th Feb 2026

101750% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I have never had an issue with Chase. I have never had an issue with Chase. I have, however made a mistake and Chase fixed it immediately. Reviewed on: 16th February 2026

Latest lowest rating:

2

Phone access/small screen only, is no good. Disappointed by lack of online website. Trying to organise paying bills etc is difficult on a small phone screen. Was expecting to have full page func... Read more Reviewed on: 14th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48502)

Review of the Chase Bank, Current account:

Very flexible banking.

Very flexible banking. Been with them nearly 2 years now and never had any complaints. Reviewed on: 15th February 2024

I wish they can keep the cashback to all purchases j...

I wish they can keep the cashback to all purchases just like before. It would also be great if their credit card services can have a rewards system. Reviewed on: 16th February 2026

The app is extremely user friendly and instinctive t...

The app is extremely user friendly and instinctive to use. The cash back is great. Reviewed on: 16th February 2026

Fantastic customer service

I had a need to contact the bank and the person I spoke with really helped me and actually seemed as though he wanted too.my problem was dealt with then and there. Reviewed on: 16th February 2026

Always available, always follow up, my custom feels...

Always available, always follow up, my custom feels valued Reviewed on: 16th February 2026

Fantastic bank very user friendly

Fantastic bank very user friendly Reviewed on: 16th February 2026

great app and easy to use

Super easy to use, great app, really easy to contact customer service, lots of helpful features like round up savings Reviewed on: 16th February 2026

Best bank i have ever used.

Best bank i have ever used. The customer service are very quick and helpful too. Love the rewards system. Reviewed on: 16th February 2026

I find Chase App very easy to use.

I find Chase App very easy to use. Reviewed on: 16th February 2026

Satisfied customer

From opening the account everything has been excellent great communication and let me know about upcoming events Reviewed on: 16th February 2026

current account positives

clear information, updates are speedy Reviewed on: 16th February 2026

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