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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

I had an issue with my account I contacted customer...

I had an issue with my account I contacted customer support and it was resolved within hours. Reviewed on: 5th February 2025

Cracking customer care

Customer service is always very quick and very efficient.And there are notifications with anything to do with banking are second to none puzzles , newton film treas Reviewed on: 5th February 2025

I love my Chase account.

I love my Chase account. The round ups, the cash back services and brilliant savings rate are much better than my old high street bank! Reviewed on: 5th February 2025

Good and easy to use app, customer service was quick...

Good and easy to use app, customer service was quick and helpful. Would recommend Reviewed on: 5th February 2025

A bank above banks!

Great receiving cashback on purchases. Receiving interest on round up is a good feature. Good interest rate on savings account. Any issues I have raised have been dealt with efficiently and very quickly: excellent customer service! Reviewed on: 5th February 2025

Easy to get customer service assistance.

Easy to get customer service assistance. Good rate with savings account and 1% cashback. Reviewed on: 5th February 2025

Individual pots make it so easy to manage your money

Individual pots make it so easy to manage your money Reviewed on: 5th February 2025

Very smooth experience with excellent customer servi...

Very smooth experience with excellent customer services! Reviewed on: 5th February 2025

5 star bank!

Changing to Chase has been one of the best decisions I have made. Chase make banking easy and I glad to be a valued customer. Thank you Chase! Reviewed on: 5th February 2025

Account easy to open and access.

Account easy to open and access. Love the Rewards feature and cashback feature Reviewed on: 5th February 2025

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