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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Excellent Service

Excellent service and no foreign transaction charges. Reviewed on: 5th February 2025

Great customer service

Great customer service able to speak to a real person Reviewed on: 5th February 2025

Easy to use / responsive /good cashback scheme

Easy to use / responsive /good cashback scheme Reviewed on: 5th February 2025

Nice and simple.

Nice and simple. Good cashback offers and competitive savings rates. Easy app experience. Reviewed on: 5th February 2025

Great Communication by app and phone

Great Communication by app and phone Reviewed on: 5th February 2025

Easy to use on line bank with great customer service.

Just a really easy to use on line bank. Very good security and I've always managed to speak to a real, helpful person rather than a bot when I've had a query. Reviewed on: 5th February 2025

Always easy to use and great value.

Always easy to use and great value. Never had any problems me s so don't know about customer service although always kept up to date. Reviewed on: 5th February 2025

Never had a problem.

Never had a problem. Kept updated with money in the bank and direct debits etc. Only issue, I wish you would accept cheques to pay in. Reviewed on: 5th February 2025

Really positive, easy to use app and good intresr

Really positive, easy to use app and good intresr Reviewed on: 5th February 2025

Customer Service with someone to speak to

Chase has excellent customer service and joy of joys a real person to speak to… even though it’s a digital bank. The app is intuitive and very easy to use. I like the round up option which helps me save for family treats and the 1% cash back on spending. Brilliant bank!! Reviewed on: 5th February 2025

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