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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Excellent service from Chase

Chase app is very easy to use. Excellent service. Reviewed on: 5th February 2025

Excellent Service

Excellent service and no foreign transaction charges. Reviewed on: 5th February 2025

Great customer service

Great customer service able to speak to a real person Reviewed on: 5th February 2025

Easy to use / responsive /good cashback scheme

Easy to use / responsive /good cashback scheme Reviewed on: 5th February 2025

Nice and simple.

Nice and simple. Good cashback offers and competitive savings rates. Easy app experience. Reviewed on: 5th February 2025

Great Communication by app and phone

Great Communication by app and phone Reviewed on: 5th February 2025

Easy to use on line bank with great customer service.

Just a really easy to use on line bank. Very good security and I've always managed to speak to a real, helpful person rather than a bot when I've had a query. Reviewed on: 5th February 2025

Always easy to use and great value.

Always easy to use and great value. Never had any problems me s so don't know about customer service although always kept up to date. Reviewed on: 5th February 2025

Never had a problem.

Never had a problem. Kept updated with money in the bank and direct debits etc. Only issue, I wish you would accept cheques to pay in. Reviewed on: 5th February 2025

Really positive, easy to use app and good intresr

Really positive, easy to use app and good intresr Reviewed on: 5th February 2025

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