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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Chase current account

Brilliant bank can’t fault them top class wouldn’t bank with anyone else Reviewed on: 5th February 2025

Good information

details of transactions are almost immediate and movement of money is easy Reviewed on: 5th February 2025

Great features on current account

Great features on current account Reviewed on: 5th February 2025

Customer service

Very good experience with Chase. Their customer service is quick and mostly helpful. An in app live chat would be a nice feature. Reviewed on: 5th February 2025

Best experience of a bank

Best interest rates at the time. Great app. Replies to my queries are answered swiftly Reviewed on: 5th February 2025

Excellent when visiting the USA for cash withdrawals...

Excellent when visiting the USA for cash withdrawals and feed Reviewed on: 5th February 2025

Great app also and rewards options

I love how quickly transactions show. Also great to stop fraud (should it occur). Reviewed on: 5th February 2025

A game changer

I have been with Chase pretty much from when they started their accounts in the UK and have found their app, service and account in particular very useful and efficient. What they have offered via their card etc has been market leading. Reviewed on: 5th February 2025

Cash rebate, round-ups boost are great

Cash rebate, round-ups boost are great Reviewed on: 5th February 2025

Easy access, no issues.

Easy access, no issues. Great customer service Reviewed on: 5th February 2025

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