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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

Chase have been second to none with customer service...

Chase have been second to none with customer service and always sorted out any issues quickly and professionally Reviewed on: 5th February 2025

Easy, all app based.

Easy, all app based. Good communication from the bank. Highly recommended. Reviewed on: 5th February 2025

Been banking with Chase a while now.

Been banking with Chase a while now. I've had a few accounts over the years having worked in finance myself and learned how to make my money work for me. Chase is without doubt the best account for travelling abroad, never had issues and exchange rates are always competitive. Reviewed on: 5th February 2025

Reliable and simple to manage .

An account that is simple to manage totally on my phone, having experienced no problems at all. The interest rates generating savings are worth using this bank and I’ve been impressed with earning cash back. Reviewed on: 5th February 2025

Chase Topnotch

I use the Chase app daily and always find it extremely straightforward. If ever I have had an issue the customer service is 10/10 Reviewed on: 5th February 2025

Really good at keeping customers informed.

Really good at keeping customers informed. Always found customer service very helpful. Reviewed on: 5th February 2025

Easy to use mobile platform.

Easy to use mobile platform. Rewards for spending are flexible. Good security - the app is safe and payments are very easy to set ip Reviewed on: 5th February 2025

Great online and mobile banking experience, clear, c...

Great online and mobile banking experience, clear, concise and easy to manage. Reviewed on: 5th February 2025

Competitive and flexible

I find them competitive with interest rates. Great that you can have Multiple accounts to mange your money. Reviewed on: 5th February 2025

Exemplary service and superlative app.

Fast and easy to get answers either by text or from a real person who answers the phone. Reviewed on: 5th February 2025

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