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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (48605 reviews)

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4.94

Based on 48,605 reviews, last reviewed 17th Feb 2026

104175% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Best bank I switched to Chase has been the best bank I’ve ever switched too. Their app is easy to use and nice design. Savings accounts are easy to set up and good value. Lov... Read more Reviewed on: 17th February 2026

Latest lowest rating:

2

Phone access/small screen only, is no good. Disappointed by lack of online website. Trying to organise paying bills etc is difficult on a small phone screen. Was expecting to have full page func... Read more Reviewed on: 14th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48605)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

Excellent customer service

Excellent customer service, very prompt and always human. Reviewed on: 16th February 2026

An all round better and easier bank to deal with

An all round better and easier bank to deal with on a daily basis Reviewed on: 16th February 2026

Easy use Bank Account

Great bank account. Good rates of interest. Like the fact you can use it abroad on the daily rates. Like the round up service too to help save without noticing it. Reviewed on: 16th February 2026

Chase works for me

Good customer service, cash back is good, it’s easy to manage my current and saving accounts Reviewed on: 16th February 2026

Smart, efficient, good customer sedrvi e

Smart, efficient, good customer sedrvi e Reviewed on: 16th February 2026

No chasing them up !!

Since using chase, I have found them to be both professional and helpful Reviewed on: 16th February 2026

App easy to use.

App easy to use. Able to review my savings as I need to. Reviewed on: 16th February 2026

Chase is my Number One

This is a great bank. The app is very easy to use and I get alerts of any credits or debits. If I have a query, I can call from within the app and get an answer in minutes. They were also very helpful recently with an international transfer. Reviewed on: 16th February 2026

Excellent in all aspects On line system is highly...

Excellent in all aspects On line system is highly efficient ; good cashback and no fee debit card Queries answered promptly Reviewed on: 16th February 2026

Exceptional customer service

Customer service excellent, easy and quick to contact by phone - always polite, patient & helpful resolving any queries or issues. App very clear, intuitive, easy to understand and use. Reviewed on: 16th February 2026

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