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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Everything okay.

Everything okay.Good bank!!!!!!! Reviewed on: 15th April 2024

Chase - first timer with online bank

This is my first time with an online bank and to date, it has exceeded my expectations. They are such a customer focussed business with a clear goal to do the best for you Reviewed on: 15th April 2024

Easy to use

Great app, easy to use and. great services/products Reviewed on: 15th April 2024

No problem is Best experience.

No problem is Best experience.... Reviewed on: 15th April 2024

A good online bank experience

I set this up easily. The app is good to use. I like the layout and the design. I would recommend it to others Reviewed on: 15th April 2024

It’s brilliant, use abroad, app, great savings...

It’s brilliant, use abroad, good app, great savings interest rate. Reviewed on: 15th April 2024

Great Current account and savings.

Great current account and savings. Easy to use app. Goot to have cashback on what you spend and good interest on savings. Reviewed on: 15th April 2024

Account that actually works

It's refreshing to deal with a bank account that actually works! I get 1% interest on the current account or 4.1% in the savings. I get 1% cashback on my card spend, up to £15/month. I'm not charged any fees to pay for stuff I don't care about and I can actually get help when I need it. It's crazy to think that of all the banks I deal with, this is about the only one where communicating with someone is not a massive chore. Reviewed on: 15th April 2024

Easy to contact, helpful, good cashback if you meet...

Easy to contact, helpful, good cashback if you meet the criteria, good savings rate, no charge on overseas currency. Reviewed on: 15th April 2024

Great product and customer service..

They answer the phone quickly and the person you speak to is always able to answer the question. Their app is easy to understand and to use and the cashback feature is excellent and works really well. I feel it is safe and secure as well Reviewed on: 15th April 2024

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