Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

View other Chase Bank products

4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

First online bank account i have had, the service wi...

First online bank account i have had, the service with the staff is amazing, they will call you back if there is a wait, but there has never been any waiting time, doesn't matter what time you call chase if you have an issue they will sort it out on the spot, so you can carry on banking, other banks need to take ideas from chase bank, well done chase, keep the hard work up, only 1 thing that you cant do is put money in your account from post office but i think that will be sorted out soon, for a new chase online account they have done amazing. Reviewed on: 13th April 2024

Great Bank.

Great Bank. Easy to use App. Good interest rate and Round Ups a bonus. Simple and easy to use the App and no problems using Reviewed on: 13th April 2024

Easy to set up the account.

Easy to set up the account. I like the round up feature and ability to save into pots with interest. The app is easy to use. I get a text every time I spend or add money which gives me more security Reviewed on: 13th April 2024

I have had no problems with online banking with Cha...

I have had no problems with online banking with Chase,I also have a savings account with them the interest rates are very good simple to understand. Interest is shown monthly . I haven’t really had to use their customer service as I said no problems. Reviewed on: 13th April 2024

I had very good experience and very happy with your...

I had very good experience and very happy with your service Reviewed on: 13th April 2024

I love the cashback that can be earned, and the roun...

I love the cashback that can be earned, and the round up option as these help you save small amounts that build up. Reviewed on: 13th April 2024

Nice to get cashback k on purchaes

Nice to get cashback k on purchaes Reviewed on: 13th April 2024

Had a bit of trouble starting my account.

Had a bit of trouble starting my account. The customer service staff were so patient and extremely helpful I couldn't thank them enough Reviewed on: 13th April 2024

All Banking needs have been met, great App experi...

All my banking needs have been met, great App experience Reviewed on: 13th April 2024

So efficient and aesthetic.

So slick and easy to use, and I can see all my finances so easily. Love the bonus rewards too! Reviewed on: 13th April 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Premier current account
from Barclays 4.16 from 118 reviews
123 current account (discontinued)
from Santander 4.10 from 1277 reviews
Classic account (discontinued)
from TSB 3.94 from 203 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.83 from 23030 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.70 from 50 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub