Write a review

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48895 reviews)

View other Chase Bank products

4.94

Based on 48,895 reviews, last reviewed 9th Mar 2026

444400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48898)

Review of the Chase Bank, Current account:

1% cashback on everything!

1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

I’ve had an excellent experience with Chase UK curre...

I’ve had an excellent experience with Chase UK current account so far. The app is clean, fast, and very easy to use, with real-time spending notifications and clear transaction tracking that make managing money simple. The cashback feature is a great bonus for everyday spending, and the savings account offers a competitive interest rate compared to many high street banks. Customer support has been responsive and straightforward whenever I’ve needed help. Overall, it feels modern, transparent, and genuinely rewarding to use — a refreshing alternative to traditional UK banks. Reviewed on: 14th February 2026

Easy to set up and manage so would recommend it to a...

Easy to set up and manage so would recommend it to anyone Reviewed on: 14th February 2026

A retailer took payment twice and Chase customer ser...

A retailer took payment twice and Chase customer service helped to resolve Reviewed on: 14th February 2026

Any problem I have had has been delt with switftly t...

Any problem I have had has been delt with switftly the change over from my last bank was smooth and quick. Reviewed on: 14th February 2026

Chase is so easy to bank with

Really easy to set up account, great to use when abroad, quick customer service when needed. Reviewed on: 14th February 2026

Fantastically easy to use at home and abroad

Fantastically easy to use at home and abroad Reviewed on: 14th February 2026

BY FAR the easiest account to open

This was BY FAR the easiest account to open and the easiest app I have ever used. Reviewed on: 14th February 2026

Great account with great benefits/rewards

Great account with great benefits/rewards Reviewed on: 14th February 2026

World Wide Mastercard used all over the world withou...

World Wide Mastercard used all over the world without any problems. Great interest rates. Easy to contact. Problems sorted out immediately.....well done. Reviewed on: 14th February 2026

Excellent app to manage multiple accounts

Excellent app to manage multiple accounts Reviewed on: 14th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Graduate Account
from NatWest 4.34 from 62 reviews
Select current account
from RBS 4.16 from 122 reviews
Standard Current Account
from Ulster Bank 3.53 from 36 reviews

Want to see more from Chase Bank?

Chase Protect
from Chase Bank 4.98 from 47 reviews
Credit card
from Chase Bank 4.95 from 371 reviews
Savings
from Chase Bank 4.94 from 22979 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub