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Chase Bank: Current account reviews

4.94
Based on 48,899 reviews, last reviewed 13th Mar 2026
444900% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy to setup, easy to use. Easy to setup, easy to use. The round-up function is my favourite, as well as cash back. Reviewed on: 13th March 2026
Cass XuXin's avatar
Cass XuXin

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026
YS's avatar
YS

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48899)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

5
App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

Perfect platform

5
Since moving to CHASE, the experience has been brilliant. Their products offer clarity & are presented on an extremely user friendly platform. Customer service when dealing with transferring funds has been perfect every time especially in relationship to financial crime prevention. Reviewed on: 14th February 2026

Contact with them is easy an helpful

5
Contact with them is easy an helpful Reviewed on: 14th February 2026

Great App and account features make it easy to manage

5
Very easy to open and manage via the App. Excellent communication from Chase in the form of emails and newsletters. Great features such as cash back. Very happy with my experience as a Chase customer. Reviewed on: 14th February 2026

Always responsive when I have questions.

4
Always responsive when I have questions. Love the chat function Reviewed on: 14th February 2026

Excellent customer service support

5
Good interest rates. Easy to navigate app. Easy to get help from a real human being Reviewed on: 14th February 2026

Easy to use and excellent when you phone them

5
Easy to use and excellent when you phone them Reviewed on: 14th February 2026

Rewards & Round-Ups

5
I like the Rewards & Round-Up features plus good interest rates on savings. Ease of moving and transferring is great Reviewed on: 14th February 2026

Love the round ups and how easy to use the...

5
Love the round ups and how easy to use the app is Reviewed on: 14th February 2026

Great customer service, one of the few banks that di...

5
Great customer service, one of the few banks that didn’t start w good customer service only to turn in back down Reviewed on: 14th February 2026

Great that you can break down main account into seve...

5
Great that you can break down main account into several smaller accounts to keep money separate Reviewed on: 14th February 2026

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