Write a review

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (44317 reviews)

View other Chase Bank products

4.94

Based on 44,317 reviews, last reviewed 23rd Jan 2026

840% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Excellent service I had a problem with a transaction whilst I was abroad and unable to make a telephone call to Chase so I contacted them via their text service and it ... Read more Reviewed on: 23rd January 2026

Latest lowest rating:

2

Not so good since they limited what purchases qualif... Not so good since they limited what purchases qualify for cashback Reviewed on: 23rd January 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (44317)

Review of the Chase Bank, Current account:

Account integration

I~ find the app very user friendly with none of the restrictions of the main 4 bankls - very refreshing that you are not hampered by dumb solutions asking if you want to send money to an account you keep sending money too. Reviewed on: 17th March 2023

Generally excellent.

Generally excellent. Two things needed international bank transfer and being able to allow Xero to access my transactions. Reviewed on: 23rd January 2026

Excellent Customer service.

When my card was used fraudulently chase were very quick to issue a refund of the value taken and also changed my card details. I didn't even have to wait for a new card in the post as it can all be done electronically. They are always available at the end of the phone and always very helpful Reviewed on: 23rd January 2026

Excellent bank in all respects

Excellent bank in all respects - no issues at all with them Reviewed on: 23rd January 2026

Not so good since they limited what purchases qualif...

Not so good since they limited what purchases qualify for cashback Reviewed on: 23rd January 2026

Love Chases no nonsense approach - you transfer mone...

Love Chases no nonsense approach - you transfer money instantly no waiting customer service are fabulous so attentive and reallly go out of their way to help Reviewed on: 23rd January 2026

Does everything it says on the box

Does everything it says on the box Reviewed on: 23rd January 2026

Ease of use App plus able to speak to a human noprob...

Ease of use App plus able to speak to a human noproblems since joining. Reviewed on: 23rd January 2026

Good rates,good service.

Good rates,good service.easy to contact. Reviewed on: 23rd January 2026

Brilliant thank

Customer service is excellent, always a person to answer questions. Online service brilliant. Good interest rate, and saving rates. Reviewed on: 23rd January 2026

Trustworthy and efficient.

The app works quickly and is easy to use, transferring between accounts and making payments is efficient. Online chat customer service always gets a helpful response and clear outcome. I feel confident that I'm using a safe and trustworthy bank for my money. Reviewed on: 23rd January 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Classic Account
from Lloyds Bank 4.04 from 773 reviews
Personal Current Account
from Bank of Ireland 4.15 from 13 reviews
Cashback Plus Debit Card
from RBS 3.46 from 4 reviews

Want to see more from Chase Bank?

Credit card
from Chase Bank 5.00 from 4 reviews
Savings
from Chase Bank 4.94 from 20343 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub