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Chase Bank: Current Account reviews

4.95
Based on 43,756 reviews, last reviewed 6th Mar 2025
23169% increase in 5 star reviews
in the past 90 days
2800% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Such as easy app to navigate unlike Monzo. Such as easy app to navigate unlike Monzo. Always available, great notification Reviewed on: 6th March 2025
Nigel b's avatar
Nigel b

Latest lowest rating:

1

Cancelled the only reason I joined, 1% casback Cancelled the only reason I joined, 1% casback Reviewed on: 6th March 2025
Rob's avatar
Rob

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (43756)

Review of the Chase Bank, Current Account:

Great service but need IBAN capability

5
Great service & user experience but lack of IBAN for international payments is a major downside. Reviewed on: 26th February 2025

Good service easy to use.

5
Good service easy to use....................................................................................................................................................................................... Reviewed on: 6th March 2025

Excellent and great value service

5
Excellent and great value service Reviewed on: 6th March 2025

Customer support is very slow

1
Reaching and getting a real solution from their support is a very slow and tiring process. Took me hours to get a simple payment problem resolved. Reviewed on: 6th March 2025

app works very well.

5
app works very well. customer support works through the app, all issues resolved. great incentives - cashback, saving offers, opportunity to have several pots. round ups. all the features you want, no fuss, easy to use - only drawback is integration to other services, and setting up direct debits through third party sites Reviewed on: 6th March 2025

Good and am happy

5
Almost like at Citi I am happy thought Reviewed on: 6th March 2025

Almost like at Citi I am happy tho

5
Almost like at Citi I am happy tho Reviewed on: 6th March 2025

Love the Chase app!

5
Great app and good cashback & roundup/reward rate! Love the ease of use of the app. Reviewed on: 6th March 2025

Simple, efficient banking service.

5
Simple, efficient banking service. Reviewed on: 6th March 2025

Good bank no issues easy to use and understand

5
Good bank no issues easy to use and understand Reviewed on: 6th March 2025

Love the use of multiple accounts under the main acc...

5
Love the use of multiple accounts under the main account umbrella Reviewed on: 6th March 2025

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