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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

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4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

Review of the Chase Bank, Current account:

1% cashback on everything!

1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

Brilliant easy to use excellent customer service

Brilliant easy to use excellent customer service Reviewed on: 13th February 2026

Great service, super fast transactions, safe and rel...

Great service, super fast transactions, safe and reliable Reviewed on: 13th February 2026

Earn cash back on your shopping.

Earn cash back on your shopping. Easy to set up, manage & use. Reviewed on: 13th February 2026

Great All Round Bank

I find the App very straightforward to use. I like the updates and communication is always good Reviewed on: 13th February 2026

Fantastic customer service and huge incentives conne...

Fantastic customer service and huge incentives connected to banking with Chase. I would recommend them to anyone looking to earn cash back on outgoings, as well as anyone aiming to build on their savings. Reviewed on: 13th February 2026

very easy instant moving of money.

very easy instant moving of money. app great easy to use Reviewed on: 13th February 2026

Great Bank all around

Since I open chase account I have been experiencing excellent service and money savings options. I did not have any negative feedback Reviewed on: 13th February 2026

Fantastic all round bank

They offer great rates, cash back great customer service. Reviewed on: 13th February 2026

Had to request a replacement card.

Had to request a replacement card. One phone call - sorted. Quickly dealt with and card arrived promptly. Reviewed on: 13th February 2026

I’ve been with Chase for some years and getting the...

I’ve been with Chase for some years and getting the 1% on my spends along with great customer service put Chase in the top banking for me. Reviewed on: 13th February 2026

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