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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48943 reviews)

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4.94

Based on 48,943 reviews, last reviewed 27th Mar 2026

448500% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

an excellent bank. I like Chase bank they’re alright. The only thing I would’ve liked to have seen is a bank in London or England. It doesn’t have to be any particular c... Read more Reviewed on: 27th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48943)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

Great All Round Bank

I find the App very straightforward to use. I like the updates and communication is always good Reviewed on: 13th February 2026

Fantastic customer service and huge incentives conne...

Fantastic customer service and huge incentives connected to banking with Chase. I would recommend them to anyone looking to earn cash back on outgoings, as well as anyone aiming to build on their savings. Reviewed on: 13th February 2026

very easy instant moving of money.

very easy instant moving of money. app great easy to use Reviewed on: 13th February 2026

Great Bank all around

Since I open chase account I have been experiencing excellent service and money savings options. I did not have any negative feedback Reviewed on: 13th February 2026

Fantastic all round bank

They offer great rates, cash back great customer service. Reviewed on: 13th February 2026

Had to request a replacement card.

Had to request a replacement card. One phone call - sorted. Quickly dealt with and card arrived promptly. Reviewed on: 13th February 2026

I’ve been with Chase for some years and getting the...

I’ve been with Chase for some years and getting the 1% on my spends along with great customer service put Chase in the top banking for me. Reviewed on: 13th February 2026

Top class banking app with customer services a quick...

Top class banking app with customer services a quick phone call away! Reviewed on: 13th February 2026

Great offer and easy to use.

Great offer and easy to use. Helpful staff when needed. Reviewed on: 13th February 2026

Great savings easy to use have savings and current a...

Great savings easy to use have savings and current account good competetive rates also Reviewed on: 13th February 2026

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