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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48944 reviews)

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4.94

Based on 48,944 reviews, last reviewed 28th Mar 2026

448600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Not just the current account.. Not just the current account but Chase's saving account is excellent as well. Reviewed on: 28th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48944)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

been using it as my main account for a few...

been using it as my main account for a few years Reviewed on: 13th February 2026

Excellwnt customer service always an excellent out A...

Excellwnt customer service always an excellent out AIways. Someone to talk to Reviewed on: 13th February 2026

Great service , fast communication

Great service , fast communication Reviewed on: 13th February 2026

Scammers

Scammers were trying to buy from my account. They were shut down quickly and efficiently by Chase!! Reviewed on: 13th February 2026

I love the ease of switching my money from savings t...

I love the ease of switching my money from savings to current account. The savings cash Bach on money spent and the instant notification of money spent Reviewed on: 13th February 2026

Great customer service

Great customer service for an online bank. So polite and helpful whenever I call them and nit held in a queue for ages. Reviewed on: 13th February 2026

If i endure a problem they are there to help

If i endure a problem they are there to help Reviewed on: 13th February 2026

Transfering money from accounts

Easy to transfer from account to another. Reviewed on: 13th February 2026

Account Limits

Every time I have gone, or tried to, over my limit, Chase has been declined my request. Thanks Reviewed on: 13th February 2026

Excellent global brand

Confidence in a global brand accessed via a quick & reliable App delivering a smooth & effective service. All current account aspects are very easily managed through the app, with quick & easy access to support if ever needed. Reviewed on: 13th February 2026

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