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Chase Bank: Current account reviews

4.94
Based on 48,946 reviews, last reviewed 30th Mar 2026
448800% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026
Emily's avatar
Emily

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48946)

Review of the Chase Bank, Current account:

Good customer service

5
Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

It’s a pleasant surprise to get a person to speak to...

5
It’s a pleasant surprise to get a person to speak to for more complicated issues rates are good and newcomers get a very good deal without having to switch their current a account Reviewed on: 13th February 2026

Never had any issues and if I had any questions the...

5
Never had any issues and if I had any questions the chat is very quick and easy to use and get a good answer Reviewed on: 13th February 2026

User friendly apps.

5
User friendly apps. The Chase e-banking app is efficient and easy to use. Reviewed on: 13th February 2026

Excellent

5
They really look after existing customers as opposed to just encouraging new ones Reviewed on: 13th February 2026

Easy to use app, great security

5
Easy to use app, great security , easy to transfer funds into the account and also between accounts Reviewed on: 13th February 2026

the best

5
From the moment I opened the account, I found it very easy to use and super secure. Reviewed on: 13th February 2026

Excellent bank

5
Used chase for a while now, competitive interest rates, great app Reviewed on: 13th February 2026

Easy to use.

5
Easy to use. Can split money into different accounts plus have separate savings pot. Great way to budget and organise everyday finances Reviewed on: 13th February 2026

All great experience with chase when I have needed m...

5
All great experience with chase when I have needed my money all was well Reviewed on: 13th February 2026

An excellent online banking service.

5
An excellent online banking service with a well thought out app. Making payments is easy and transferring money between personal accounts or to third parties is a piece of cake. Cash back and roundup savings with a good interest rate are a great additional feature. Reviewed on: 13th February 2026

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