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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Chase Bank Great Service

Very good banking services such as free foreign exchange. Reviewed on: 13th February 2026

5star rating

Been with chase for a few years and cannot fault them from their notifications to the customer service it’s been 5 star. I’ve used the savings accounts too which was great when saving for holidays, Christmas and rainy days. Reviewed on: 13th February 2026

First class service best bank by far

First class service best bank by far Reviewed on: 13th February 2026

Excellent Bank

So easy to set up account and service is amazing I’ve been with previous bank for 40 years Chase Bank is leagues ahead! Reviewed on: 13th February 2026

Always fine apart from long phone calls to verify ma...

Always fine apart from long phone calls to verify making large purchases Reviewed on: 13th February 2026

Very good customer service.

Very good customer service. Always easy to use. Always there to help. Highly recommend Reviewed on: 13th February 2026

Easy to open an account and the app is easy to use,...

Easy to open an account and the app is easy to use, no problems so far Reviewed on: 13th February 2026

Confidence in My Everyday Banking!

Chase has been excellent so far. They’re responsive when you need support, respectful in how they deal with customers, and transparent about how everything works. It gives me genuine confidence keeping my money in their current account. Reviewed on: 13th February 2026

Best bank I have used, banking app superb on laptop...

Best bank I have used, banking app superb on laptop or phone. I like the fact when you use your debit or credit card you have notification. Reviewed on: 13th February 2026

Simple, easy and clean

Love how simple and easy the app is to use. Very clean interface and not complicated to understand. Easy to switch between the current account and savings and now insurance too. I like how their card doesn’t have any numbers either and it’s fully digital Reviewed on: 13th February 2026

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