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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48948 reviews)

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4.94

Based on 48,948 reviews, last reviewed 31st Mar 2026

449000% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great current account! Great current account! Reasonable cash-back like the round-up as a way of saving and an easy connection to savings account. Like the debit card espec... Read more Reviewed on: 31st March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48948)

Review of the Chase Bank, Current account:

1% cashback on everything!

1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

Great service and good foreign exchange rates.

Great service and good foreign exchange rates. The whole family use Chase current accounts now Reviewed on: 13th February 2026

Making the most of my money.

Making the most of my money. Saving a little continuously and building a nice little nest egg Reviewed on: 13th February 2026

Excellent bank app great savings good also

Excellent bank app great savings good also Reviewed on: 13th February 2026

Holiday banking cover

I had my card stolen in a French market and chase enabled me to continue my holiday .They also do not charge for currency conversion.Im delighted with the fact they send me a text message every time a purchase is made with my card so I’m aware of any purchase and if abroad it converts the expenditure to sterling almost immediately. Reviewed on: 13th February 2026

Outstanding

Every experience I have had has been professional and excellent Reviewed on: 13th February 2026

So good, you don't even need their customer service.

Great bank, good perks, easy to use, simple messaging, great app. Don't even have a need for customer service because everything just works. Reviewed on: 13th February 2026

A brilliant bank with great service!

A brilliant bank with great service! Reviewed on: 13th February 2026

Good bank to put money in, it is very convenient so...

Good bank to put money in, it is very convenient so I definitely recommend it! Reviewed on: 13th February 2026

Very easy to use bank and service.

Very easy to use bank and service. Great products and use of card abroad with no fees Reviewed on: 13th February 2026

Excellent to use

I've used the current account for a while now and love the instant payment system especially abroad as the exchange rate is good when using it in local currency. I also like the ease of use when moving money around and use cashback and roundup all of the time. Reviewed on: 13th February 2026

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