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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (44328 reviews)

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4.94

Based on 44,328 reviews, last reviewed 5th Feb 2026

1425% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Everything runs smoothly and is very easy to operate Everything runs smoothly and is very easy to operate Reviewed on: 5th February 2026

Latest lowest rating:

2

Not so good since they limited what purchases qualif... Not so good since they limited what purchases qualify for cashback Reviewed on: 23rd January 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (44328)

Review of the Chase Bank, Current account:

very rewarding

Excellent bank account with very rewarding benefits, customer service very good Reviewed on: 16th March 2023

Ease of use App plus able to speak to a human noprob...

Ease of use App plus able to speak to a human noproblems since joining. Reviewed on: 23rd January 2026

Good rates,good service.

Good rates,good service.easy to contact. Reviewed on: 23rd January 2026

Brilliant thank

Customer service is excellent, always a person to answer questions. Online service brilliant. Good interest rate, and saving rates. Reviewed on: 23rd January 2026

Trustworthy and efficient.

The app works quickly and is easy to use, transferring between accounts and making payments is efficient. Online chat customer service always gets a helpful response and clear outcome. I feel confident that I'm using a safe and trustworthy bank for my money. Reviewed on: 23rd January 2026

Great bank with incredible customer service

Great bank with incredible customer service Reviewed on: 23rd January 2026

Excellent

Excellent customer service. Competitive savings rates. Reviewed on: 23rd January 2026

Used to be much more attractive

Chase provides a decent service, but is far less attractive since it removed its Cashback offer from everything apart from groceries, transport and petrol early last year. Therefore, I use chase far less than I used to, and am considering ditching it altogether, but am also conscious that they don't allow you back, so if they were to reintroduce their far more attractive Cashback offer, I wouldn't be able to take advantage of it. Reviewed on: 23rd January 2026

Engaging and proactive thinking of making my life ea...

Engaging and proactive thinking of making my life easier Reviewed on: 23rd January 2026

I have made over £700 pound with cash back .

I have made over £700 pound with cash back . The app is so easy to use and customer service is excellent Reviewed on: 23rd January 2026

Great to bank with

Great to bank with they even have a savings pot and odd change whereby you earn 5% on the difference Reviewed on: 22nd January 2026

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