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Chase Bank: Current Account reviews

4.95
Based on 37,475 reviews, last reviewed 23rd Dec 2024
80% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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3%
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Latest highest rating:

5

Nice o.like but o dont understand I dont understand how can I send money Reviewed on: 23rd December 2024
Dracea F's avatar
Dracea F

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (37475)

Review of the Chase Bank, Current Account:

Excellent Customer Service and Great Value

5
I've called Chase customer service three times in the last year and each time my call has been answered promptly, The person who answered clearly knew their stuff and were all polite, efficient, and helpful. Reviewed on: 15th February 2024

Excellent exchange rates for using abroad, competiti...

5
Excellent exchange rates for using abroad, competitive interest rates and very helpful and prompt in investigating payments. Reviewed on: 30th September 2024

Amazing rewards for a current account

5
Cashback on a current account can't be beaten! Reviewed on: 10th September 2024

Chase has a great app that is convenient and easy to...

5
Chase has a great app that is convenient and easy to use Reviewed on: 5th September 2024

Good start am new I need to use more for feature

5
Good start am new I need use more for feature Reviewed on: 3rd September 2024

I have been with Chase a number of years now.

4
I have been with Chase a number of years now. Great easy to navigate app and very good rewards and interest rates. Customer service is excellent and spending abroad with my card with no fees .... fantastic ! Reviewed on: 30th August 2024

Great bank.

5
Great bank. Excellent interest rates. Love the way you can separate your savings plus have scheduled payments go from your savings plus no charge for transactions abroad. Reviewed on: 28th August 2024

Easy and excellent cashback perk

5
Very easy app to use. Love the fact you get cashback on all spending in the first year. Reviewed on: 26th August 2024

1% intrest on current account with cashback on spend...

5
1% intrest on current account with cashback on spending whats not to like Reviewed on: 25th August 2024

Good account but poor service.

4
Good account but poor service. I still recommend it though. Reviewed on: 24th August 2024

There's just something that stops me using it!

3
There's just something that stops me using the app to its full extent. I go through the rigmarole of putting £1500 in each month, but then I just go back to using First Direct for my day to day spending! I don't know what it is - the brand maybe? Reviewed on: 23rd August 2024

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